Sales Manager

| Chicago

ReviewTrackers is a rapidly-growing customer feedback platform trusted by tens of thousands of businesses. Using data, insights, and technology, we partner with brands to ensure their customer’s feedback is being heard. We are seeking a self-motivated team member who wants to learn new things, contribute, and do the best work of their career. 

The Inside Sales Manager will be guiding a team of Account Executives while providing thoughtful management tactics and accountability to drive revenue growth. The ideal candidate possesses a successful track record in both personal contribution and sales management while having a positive mindset to get the job done! You will be reporting to the Head of Sales.

What you will contribute:

  • Excellent communication skills.
  • Assistance with improving the ReviewTrackers sales process to grow win rates, shorten sales cycles and increase our ACV.
  • Apply metrics-based coaching using clear KPIs so every team member is clear on what is expected of them daily, weekly, monthly, quarterly and annually.    
  • Mentorship skills that help develop and nurture a motivated sales team for success.
  • Weekly one-on-one with Account Executives to provide personalized coaching and pipeline evaluation.
  • Sharp hiring skills to assist in the growth of the team.
  • You will help build and guide training programs for our Account Executives that allow them to be set up for success to exceed company goals and metrics.
  • Cultivate a supportive yet competitive Account Executive team. 
  • A creative mindset to find more than one solution to a problem.
  • Getting your hands a little dirty when it comes to pushing those deals to the finish line!
     

Who you are:
 

  • A Contributor: You find fulfillment from success and having a significant impact.
  • Metrics-Inspired: You have enough experience to have strong theories but look to support your ideas with data.
  • Tenacious: You are intrinsically motivated by doing the best work of your life, yet humble and excited to learn. 
  • A Team player: You contribute, listen, and help when needed. You understand the company moves forward only when we work as a team.
  • Naturally Curious: You identify problems or inefficiencies and dive in until a solution is found. Problem-solving is a major part of your personal arsenal and you don’t give up until it’s right.
  • Persistent: You never leave questions unanswered, and always follow up to make sure to take tasks to resolution.

What you bring:

  • At least 5+ years of sole sales experience.
  • At least 2+ years of experience in a management position.
  • SaaS experience is a major plus.
  • Experience with success in managing sales cycles of various lengths.
  • Experience hiring and building out a team.
  • The ability to understand sales analytics and operations and how to improve on them moving forward.
  • Comfort operating in a fast-paced, high growth startup environment.
  • Experience selling to senior members of a marketing department.
  • A great attitude! 
     

What you receive: 

  • An opportunity to help shape our business, make significant contributions and accelerate your personal career growth
  • 100% company paid premiums for health (Blue Cross Blue Shield), dental, vision, life, short-term disability, and long-term disability insurance
  • Company sponsored 401k match 
  • Company stock options 
  • FSA 
  • Pre-tax transit benefits 
  • Flexible PTO policy
  • Unlimited opportunity for career growth, learning and company impact
  • Monthly lunch and learns on industry events, product releases, personal finance, buying a home, public speaking and everything in between
  • Take your coworker to lunch on us once a month 
  • Company Kindle with unlimited books of your choosing
  • Stocked kitchen with drinks and snacks

At ReviewTrackers, we foster an inclusive, dynamic, enjoyable yet challenging team environment. We value creating a team that has a diverse set of backgrounds and respect a healthy expression of diverse viewpoints. We encourage our team to experiment with new ideas. Come join us as we continue to change the way businesses interact with their customers.

ReviewTrackers is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • Node.jsFrameworks
    • RabbitMQFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • FullStoryAnalytics
    • FigmaDesign
    • Pivotal TrackerManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • IntercomEmail
    • SendGridEmail
    • FullContactLead Gen

Location

River North neighborhood with a short walk to dozens of lunch spots and a short jaunt to the CTA Blue, Brown and Red lines and multiple bus lines.

An Insider's view of ReviewTrackers

What’s the vibe like in the office?

You can feel the energy the minute you walk in the door because of the Sonos speakers that are always bumping great tunes. I can see everyone from my desk and easily make my way to the CS, Marketing, Engineering, or Product pods for feedback and questions. We also have lunch tables and a kitchen for meeting spots and informal gatherings.

Jamie Mayer

Solutions Consultant

What does your typical day look like?

My days consists of multiple tasks such as calling the leads that come in, running product demos, or following up with prospects. The most exciting part of my day is talking to people who are genuinely interested in ReviewTrackers and showing them our amazing and valuable product.

Hannah Wise

Inbound Account Executive

How does the company support your career growth?

Constant feedback and communication are crucial to my growth. Developers on the team provide crucial feedback, and they’re always available for questions. Our V.P. of Engineering is willing to provide extra resources such as books or online courses, and he has weekly one-on-one meetings where we discuss my work and resolve any issues.

Saul Ocampo

Junior Software Engineer

How do you make yourself accessible to the rest of the team?

As the CEO and Founder of the company, I make it a goal to have lunch with members of the ReviewTrackers team every week. I enjoy getting to know everyone better and learn what drives them. These casual lunches make me more accessible to the rest of the team while allowing them to get to know me on a more personal level as well.

Chris Campbell

CEO

What makes someone successful on your team?

A member of the Customer Success team must have a collaborative attitude. We are a small team, and everyone has to be willing to help in situations that might be outside of their role but have a larger impact on the team's performance. Varying situations and the growing number of clients means that you need to be adaptable and prioritize tasks.

Kelly Holme

Customer Onboarding Specialist

What are ReviewTrackers Perks + Benefits

ReviewTrackers Benefits Overview

100% company paid premiums for health, dental, vision, life, short-term disability, and long-term disability insurance
Blue Cross Blue Shield healthcare benefits available for both individuals and families
Company sponsored 401k match
Company stock options
FSA
Pre-tax transit benefits
Flexible PTO policy
Unlimited opportunity for career growth, learning and company impact
Monthly lunch and learns
Take your coworker to lunch on us once a month
Company Kindle with unlimited books of your choosing
Stocked kitchen with drinks and snacks

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
We have discounts at a number of gyms around the River North area.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

- Free lunch with coworkers to learn and share from one another.
- Unlimited free books on Kindle for professional and personal development.
- Regularly hosted Lunch ’n Learns.

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