Technical Pre-sales Consultant

| Chicago

Technical Pre-sales Consultant

401 N Michigan Ave, Chicago, IL

PHMG is the world’s leading audio branding agency – and we’re looking for an expert pre-sales technical consultant to help us deliver our world-class service across North America.  

Now’s an exciting time for our business, as we continue to expand across multiple US states from Ohio to California. To support this growth, we require an experienced individual to develop and manage a brand new service offered by PHMG – enjoying the prestige that comes with launching this development across the globe. 

This individual will work congruently with our sales, on-boarding and technical delivery teams, enhancing ou4r knowledge in delivery of our world-class audio branding services within telephony technologies. Working directly with our sales teams, they will advise technically how to generate and maximize our sales opportunities.

This unique position demands a candidate with prior knowledge and insight in cloud telephony technologies and the ability to work in an agile fast paced environment. With their underlying foundational understanding of voice telephony systems and each of their specifications, you will be responsible for supporting development of technical proposals for these opportunities.

What you’ll be doing:

  • Providing technical expertise to support the sales, on-boarding and technical delivery teams.
  • Working through the pre-sale process by providing information on the product, assessing the clients technical and configuration needs and effectively answering questions regarding Voice Cloud telephony systems.
  • Understanding and communicating customer requirements and translating them into opportunities for audio branding while ensuring telephony solutions remain fit for business purposes.
  • Enhancing the abilities of client-facing teams by improving their knowledge and understanding of technical solutions. 
  • Occasionally travel nationally to client visits as and when required
  • Carry out internal staff telephony technologies training with required

 

What we look for:

  • Expert level communication skills to effectively translate complex concepts to staff and clients alike.
  • Up-to-date knowledge and expertise of voice communication technologies and the telephony markets and trends.
  • Ability to work independently with your sales division and as part of an overall technical team.
  • A minimum of three years’ experience in cloud telephony or unified communications solutions

Training and Development:

  • Comprehensive in-class training academy with our internal training manager
  • Hands-on weekly training with the Heads of our Technical Delivery and Engineering department
  • One-on-one performance reviews, leading towards advancement
  • Increased opportunity to travel to client locations

Perks of working at PHMG:

  • 18 days PTO, 2 VTO days, plus 7 federal holidays and half day following your birthday
  • Complete health benefits package including employer sponsored life insurance
  • 401K with company matching
  • Ventra Transit Benefit program
  • Exciting company culture and lively atmosphere (intramurals, happy hours, etc.)
  • Dynamic offices with spectacular views of Lake Michigan
  • Monthly on-site barber and nail beautician
  • Free on-site gym membership after 3 months of employment

Company profile:

Established in 1998 in the UK, PHMG has become the world’s leading audio branding agency – and is now a company in hyper-growth. From our North American HQ in a prime North Michigan Avenue location, we’re expanding across the continent and beyond, making us one of Chicago’s fastest growing media companies.

We work with 36,000 clients in 39 countries across the globe, and this expansive client list includes household names of the caliber of Samsung, Audi and Adidas, as well as SMEs in every sector of the global market. We give each of them a stellar production that combines creative copy, world-class voice artistry and an exclusive Brand-Sound-Track™ - strengthening their business identity in the most memorable, emotive way.

We do all we can to make PHMG the best place to be, so we offer all our staff a complete portfolio of PH Perks. This extensive list of benefits includes free gym membership, in-house barber, beautician and bar, subsidized travel, CSR initiatives and many more exciting rewards. We do all we can to make PHMG the best place to be – and our commitment to giving something back to our staff has earned us multiple awards:

  • A Chicago Tribune Top Workplace (2018)
  • Best and Brightest Companies to Work For (2018 and 2019)
  • Great Place to Work certified company, earned following an in-depth survey of our staff (2019)

PHMG is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

All applicants must possess current US work authorization.

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Technology we use

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  • Sales & Marketing
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    • WordpressCMS
    • Microsoft DynamicsCRM
    • LinkedIn Sales ProfessionalLead Gen

Location

Right next to the Apple Store, PHMG’s 25th and 28th floor offices boast spectacular views of Lake Michigan and the metropolis of Downtown Chicago.

An Insider's view of PHMG

What’s the vibe like in the office?

PHMG promotes a great company culture, and that’s reflected in the internal relationships you develop. Professionally, it’s awesome to work in an environment that supports and motivates – and personally, the friendships make happy hours on Fridays even better.

Lindsey

Audio Brand Consultant

What projects are you most excited about?

I’m not just recruiting top talent here at PHMG, but building a culture with a winning mentality that rewards hard work. Seeing the team double in size, and knowing I played a part in that, is an amazing feeling.

Toni

Senior Talent Acquisition Executive

How does the company support your career growth?

PHMG allows me to focus on closing deals so I am truly able to be my best, maximize my earnings and progress in my career. The leadership stands on the front line with you to help you deliver world-class results – and brings out the best in their sales professionals.

Michael

Business Development Manager

How do you empower your team to be more creative?

At PHMG, we’re lucky to offer an inherently creative product which can’t fail to inspire. The ingenuity of our copywriters, composers and producers is felt by staff across the company, influencing them to create in every aspect of their role.

Ben

Director of Music and Voice

How do you collaborate with other teams in the company?

PHMG is unlike any organization I’ve ever experienced – you’re not only a team member, you’re family. All parts of this company collaborate for the good of our company and our clients, and it’s great to see how everyone works together.

Eric

Business Development Manager

What are PHMG Perks + Benefits

PHMG Benefits Overview

It’s the people that make PHMG – so it’s only right that we give them something back. Split across five distinct categories of Finance, Health & Wellbeing, Lifestyle, CSR and Special Moments, our vast portfolio of PH Perks rewards staff with benefits that are more than just freebies – they make a valuable difference to their working life.

Culture
Volunteer in local community
We’re proud to volunteer with SOS Children’s Villages – helping out at their graduation days, and inviting their young people to our office as part of our shadowing program.
Partners with Nonprofits
Our dedicated charitable initiative – the PHMG Foundation – raises vital funds for worthy causes across the globe, as chosen by our staff.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
As part of PHMG’s harassment training, we’ll be including an unconscious bias portion designed to help adjust patterns of thinking and eliminate biases – even those we’re unaware of.
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Disability Insurance
We provide both short and long-term disability insurance to support for those who are disabled, or have become disabled – ensuring they have the finances necessary should they be unable to work.
Dental Benefits
We offer two PPO dental plans designed to keep staff smiling all year round.
Vision Benefits
Through Principal, we offer a vision plan to every employee, ensuring they get the eye-care they need, as and when they need it.
Health Insurance Benefits
We’re proud to offer the choice of four different health plans from the BCBS, with an option to suit each individual needs – with the majority of the monthly premium costs covered by PHMG.
Life Insurance
PHMG offers life insurance to each and every employee. The coverage is equal to the employee’s annual earnings, allowing their families to continue living the same quality of life, whatever happens.
Wellness Programs
Onsite Gym
Team workouts
There are many ways PHMG helps take care of employees’ physical wellbeing – and our fitness initiatives include in-office yoga and a range of sports teams to suit all interests.
Retirement & Stock Options Benefits
401(K)
All PHMG employees are automatically enrolled into a 401k, helping them save for their future.
401(K) Matching
PHMG provides employees with a 401(k) matching plan. We match 1% of contributions up to 1% of an employee's annual gross pay.
Company Equity
Performance Bonus
Top performers across every department are rewarded at PHMG, earning cash bonuses, luxury nights out, trips to exciting destinations and even Rolex watches.
Match charitable contributions
Every year, we work to a fundraising target. If we reach this figure, it’s matched by the company – allowing us to make a huge difference to our chosen charities.
Child Care & Parental Leave Benefits
Generous Parental Leave
We want to make sure you never miss those special moments, so our staff enjoy additional time off for their child’s first day of school and holiday play.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Generous PTO
At PHMG you're given 18-20 days PTO and up to 7 federal holidays.
Paid Volunteer Time
All staff are entitled to take two volunteer days to support causes they’re passionate about, beyond their 18 - 20 days PTO and up to 7 federal holidays.
Paid Holidays
Paid Sick Days
Nobody should suffer financial penalty simply because they’re unwell – so any sick days are included in annual PTO allowance for all our employees.
Perks & Discounts
Beer on Tap
Commuter Benefits
We help our staff save on travel with Ventra Transit Benefits, Water Taxi discounts and half-price Divvy bike rental.
Company Outings
Every month, our top performers dine out at the finest restaurants as part of our exclusive President’s Club. And twice a year, the whole company unites at our holiday events.
Free Daily Meals
PHMG staff start the day right with our Breakfast Club, enjoying a selection of free cereals every day.
Game Room
Our dynamic breakout spaces are filled with ping pong, foosball and pool tables, giving competitive staff a chance to go head-to-head.
Stocked Kitchen
There’s always a treat to be found in the PHMG kitchen with unlimited tea and coffee, soda, energy drinks, and snacks – along with ice cream Fridays in the summer.
Some Meals Provided
New starters enjoy lunch on us – and our top performers are rewarded with winners’ dinners on Mondays.
Happy Hours
Cheers: Happy Hour takes place regularly at PHMG – when drinks at the office are followed by team nights out at the host of bars on the doorstep of our Downtown Chicago office.
Parking
For ultimate convenience, on-site parking is available, right underneath the office on 401 N. Michigan.
Recreational Clubs
Joining PHMG means you’re part of a team in more ways than one. Our softball, kickball, soccer and volleyball teams play throughout the year in leagues across the city.
Relocation Assistance
PHMG offers relocation assistance, including home finding, temporary housing, moving costs and travel expenses reimbursement for certain roles.
Fitness Subsidies
Free gym membership is given to all our staff, either in the on-site fitness center at our Chicago office, or for our on-the-road employees, subsidized at a gym of their choice.
Professional Development Benefits
Job Training & Conferences
Continuous improvement is a huge part of PHMG. We provide comprehensive solutions, training programs and a specialist Sales Academy – with departmental specific conferences to reward progress.
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

PHMG values employee recognition through our career development program and quarterly awards conferences. We also encourage team collaboration at charity events via the PHMG Foundation including skydiving, Santa Dash, Warrior Dash, and other team events.

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