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Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including workload migrations and modernization, cloud native application development, DevOps, data engineering, security and compliance, and everything in between.
At Caylent, our people always come first. We are a global company and operate fully remote with employees in Canada, the United States, and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!
The Mission
We are seeking a highly experienced Salesforce & Certinia Platform Architect to lead the strategic design, implementation, and optimization of our internal Salesforce and Certinia environments.
This role will be instrumental in ensuring the scalability, stability, and alignment of our CRM and ERP systems with business objectives. You will serve as the technical authority for both platforms and collaborate cross-functionally to architect solutions that enhance productivity, data integrity, and business performance.
Your Assignment
- Design and govern the enterprise architecture across Salesforce and Certinia platforms.
- Partner with business stakeholders to translate requirements into scalable and secure technical solutions.
- Own the platform roadmap and ensure alignment with business strategy, growth, and change management needs.
- Lead technical evaluations, system design sessions, and solution architecture documentation.
- Oversee system integration strategies between Salesforce, Certinia, and third-party applications.
- Ensure platform performance, security, and compliance with data governance policies.
- Provide guidance to internal and external developers and administrators; set best practices for configuration, customization, and development.
- Evaluate and implement AppExchange and Certinia packages that support business functions.
- Collaborate with Enterprise IT and Business Ops on system upgrades, patching cycles, and environment management.
- 7+ years of hands-on experience with Salesforce platform architecture, including Sales Cloud and Marketing Cloud
- 4+ years of direct experience with Certinia, including PSA, Accounting, and Revenue Management modules, as well as Analytics Studio and Financial Report Builder.
- Proven success architecting scalable enterprise solutions within Salesforce and integrating ERP/PSA systems.
- Strong understanding of Salesforce platform architecture including Apex, Lightning Components, APIs, Data Loader, SOQL and Flows
- Expertise experience in data modeling, process automation, and reporting across CRM and ERP domains, including integrated BI tools.
- Experience designing and managing enterprise-level integrations using tools such as MuleSoft, Workato, or Boomi.
- Familiarity with ITIL, Agile, and DevOps best practices; experience with Jira, Git, and CI/CD tools is a plus.
- Salesforce certifications such as Application Architect or System Architect are highly preferred.
- Bachelor's degree in Computer Science, Information Systems, or related experience.
Preferred:
- Team-first mindset with a collaborative approach to working across existing teams; able to build trust and alignment quickly.
- Strong business acumen and communication skills to interface with executive stakeholders.
- Ability to influence decision-making and promote adoption of scalable solutions.
- Self-starter with strong project management and organizational skills.
- Passion for continuous learning and keeping up with evolving Salesforce and Certinia ecosystems.
- Experience working in a Professional Services / Consulting organization is highly preferred.
- Medical Insurance for you and eligible dependents
- 401k plan with company match up to 4% and immediate vesting
- Competitive phantom equity
- Company issued laptop
- Dental and Vision insurance
- Term Disability Insurance
- Term Life Insurance
- Flexible Spending Account
- Equipment & Office Stipend
- Annual stipend for Learning and Development
- Unlimited Paid Time Off
- 10 Paid Holidays
Base Salary Range: The expected base salary range for this position is $165,000 - $185,000 per year, commensurate with experience and qualifications.
Additional Compensation Components: In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.
NOTE: We are unable to provide sponsorship for this position.
This role may require up to 25% travel, depending on business needs.
At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.
These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.
If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.
If you have any questions, please contact [email protected]
Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.
We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at [email protected].What you need to know about the Chicago Tech Scene
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