Lead medium to large Salesforce IT projects from initiation to launch. Plan and run agile/scrum ceremonies, manage scope, budget, schedule and risks, coordinate cross-functional teams, maintain project tools (Salesforce, Jira, Confluence, Asana), and serve as primary client contact to ensure high client satisfaction.
As a Project Manager, you will lead cross-functional teams of Consultants, Software Engineers, and Designers on medium and large-scale IT projects from initiation to launch. As this role involves managing multiple project teams and clients, we are looking for someone who is comfortable holding their team and clients accountable.
Responsibilities:
- Lead medium and large-scale IT projects, leveraging the Salesforce platform to deliver innovative solutions to clients.
- Collaborate with Consultants, Engineers, and Designers to define scope and estimate project budget, ensuring all requirements are thoroughly documented and approved by the client.
- Plan projects from initiation to launch, utilize agile methodologies, and lead scrum rituals including stand-ups, sprint planning and grooming, release planning, retrospectives, and backlog refinement.
- Manage and motivate cross-functional teams and collaborate closely with resource management to ensure the project has the team members required to achieve success.
- Control, monitor, and report on project scope, budget, and schedule, and ensure the system adheres to quality requirements.
- Communicate project status proactively with internal and external stakeholders and ensure all project risks are mitigated and blockers are resolved promptly.
- Serve as the primary point of contact between clients and fusionSpan project teams, managing stakeholder expectations proactively.
- Maintain high levels of client satisfaction by delivering seamless project experiences.
- Utilize and keep project management platforms up to date such as Salesforce, Jira, Confluence, Google Drive, and Asana to maintain the project knowledge base.
- Navigate challenging conversations with clients regarding scope, budget, and schedule adjustments.
Required Qualifications:
- Understanding of agile methodologies, scrum, waterfall, and software development processes.
- Minimum 5 years of project management experience, with a proven track record of leading cross-functional teams on successful technical projects in a consulting environment.
- Experience managing project risks and controlling scope, budget, and schedule.
- Detail-oriented and highly organized
Preferred Qualifications:
- Salesforce or any enterprise CRM knowledge
- Experience working in entrepreneurial and startup environments, demonstrating adaptability and resourcefulness in challenging situations.
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What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
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- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
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