Job Family:
SAAS/PAAS/Cloud Consulting
Travel Required:
Clearance Required:
What You Will Do:
The Senior QA Consultant will lead quality assurance efforts for Salesforce-based solutions supporting complex business and technology initiatives. This role is responsible for developing and executing comprehensive test strategies that ensure applications are reliable, scalable, secure, and aligned with business requirements.
Key responsibilities include:
- Design, develop, and execute functional, integration, regression, system, and user acceptance testing (UAT) activities for Salesforce implementations and enhancements.
- Create detailed test plans, test scenarios, test cases, and test data based on business requirements, technical design documentation, and traceability matrices.
- Validate Salesforce platform functionality across Sales Cloud, Service Cloud, Experience Cloud, and custom Salesforce applications.
- Test Salesforce configurations, including objects, fields, page layouts, validation rules, flows, process automation, Apex integrations, and Lightning components.
- Validate complex integrations between Salesforce and external systems using APIs, middleware platforms, and data migration processes.
- Identify, document, track, and manage defects through resolution while collaborating closely with developers, business analysts, product owners, and stakeholders.
- Ensure end-to-end business processes function as intended across Salesforce and connected enterprise applications.
- Support Agile development teams by actively participating in sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives.
- Develop and maintain test documentation, requirements traceability matrices, and quality reports.
- Drive continuous improvement of QA processes, testing standards, and release validation procedures.
- Mentor junior QA team members and provide guidance on testing methodologies, tools, and best practices.
- Analyze test results and quality metrics to identify trends, risks, and areas for process improvement.
What You Will Need:
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent professional experience).
- Minimum of FOUR (4) years of professional experience.
- Minimum of THREE (3) years of hands-on experience testing Salesforce applications and platform solutions.
- US Citizenship is contractually required for this role
- Ability to obtain security clearance
- Demonstrated experience creating detailed test strategies, test plans, test scenarios, and test cases from business and technical requirements.
- Strong understanding of Salesforce architecture, data models, security model, workflows, Flow automation, custom objects, and deployment processes.
- Experience testing Salesforce integrations, APIs, and data migration activities.
- Proficiency with Agile/Scrum methodologies and experience working within Agile delivery teams.
- Experience using defect management and test management tools such as Azure DevOps, Jira, TestRail, or similar platforms.
- Strong analytical, problem-solving, and communication skills.
- Ability to work independently while partnering effectively with cross-functional business and technical teams.
What Would Be Nice To Have:
- Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Platform App Builder certification.
- Experience implementing and maintaining test automation frameworks for Salesforce applications.
- Hands-on experience with automation tools such as Selenium, Provar, Copado Robotic Testing, AccelQ, or similar platforms.
- Experience with DevOps and CI/CD processes in Salesforce environments, including Copado, Gearset, AutoRABIT, or Git-based deployment models.
- Ability to establish QA metrics and reporting frameworks to measure release quality, test coverage, defect trends, automation effectiveness, and production stability.
- Experience leading QA teams and driving quality governance across multiple projects and releases.
- Knowledge of government systems, federal contracting environments, or public sector Salesforce implementations.
- Experience performing test effort estimation, release readiness assessments, and risk-based testing strategies.
- Familiarity with accessibility testing, security testing, and performance testing within Salesforce environments.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Guidehouse Chicago, Illinois, USA Office
Chicago, United States
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