Search Strategy Manager

Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Work Shapes the World at Caterpillar Inc.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.
Job Summary:
eCommerce is a key digital enabler to Caterpillar's aftermarket parts and services growth strategy. Delivering on the Caterpillar brand promise of premium, high-quality solutions is an important element in accelerating the development and deployment of Caterpillar's expanded capabilities in eCommerce.
We are seeking a highly analytical and innovative search leader to drive our eCommerce search experiences as well as helping craft and influence experiences across our other Digital solutions. If you are passionate about improving how customers find the solutions they need - and leading search platforms that deliver those outcomes at scale - this is an opportunity to make a lasting impact.
The eCommerce Search Strategy Manager works as a member of the eCommerce Product Management Team to define our search strategy. The ideal candidate will be a data-driven professional responsible for the performance, tuning, and testing of our eCommerce search solution - as well as helping the broader Cat Digital Team with expertise and know how - including the implementation of cutting-edge AI-powered search solutions. This role requires a blend of technical expertise, analytical skills, and a user-centric approach to ensure our customers can find the right products quickly and efficiently, thereby driving conversion and revenue growth.
Summarized Accountability

• Own and drive the Search product strategy and vision for eCommerce while evolving the capability as a scalable platform supporting multiple customer journeys.

What You Will Do:

• Search Engine Management & Tuning: Manage and optimize the platform's internal search engine (e.g., Elastic Search, Algolia, or platform-specific solutions) configurations and algorithms to improve result relevance and user experience.
• Performance Analysis & Optimization: Monitor key performance indicators (KPIs) such as conversion rates from search, average order value, and search exit rates. Use these insights to continually tune search relevancy and ranking models.
• AI Solution Implementation: Provide direction and requirements to support the integration and implementation of new AI and machine learning-driven search solutions, such as vector databases for semantic search and generative AI features for product discovery, collaborating with data science and engineering teams.
• Testing Framework Development: Design, implement, and manage comprehensive A/B and multivariate testing frameworks for search result configurations, UI changes, and new features to validate impact and ensure data-driven decision making.
• Trend Analysis & Innovation: Stay updated with industry trends, search engine algorithm changes, and emerging eCommerce technologies to ensure our search strategy remains competitive and effective.

Considerations For Top Candidates:

• Hands-on experience with specific eCommerce search solutions (Algolia, Coveo, Constructor, Elastic/OpenSearch)
• Led a multi-application search platform (web + mobile + intranet) at scale
• Proven experience with Search platform architecture, ingestion pipelines, schema & taxonomy, federated search, relevance tuning, ranking frameworks and embedding strategies
• Implemented hybrid/semantic search and shipped production RAG or answer generation features with evaluation
• Reduced zero-results and improved conversion/search KPIs through systematic tuning and experimentation
• Integrated diverse content sources (CMS, DAM, ticketing, knowledge bases) and managed multilingual search
• Built governance around taxonomy, synonym management, and safe rollout of relevance changes
• Superb communication, presentation, storytelling, interpersonal and analytical skills
• Strong accountability, planning/organization, and teamwork
• Four year Bachelor's degree preferably in computer science, information systems, marketing, communications, engineering or related field
• Experience as a product manager
• Experience in eCommerce search related role

Top candidates will also possess these Qualifications

• Designed and guided search solutions that support diverse customer journeys-ranging from shopping and support to marketing, mobile, and employee experiences.
• Proven wins in product discovery: relevance boosts, attribute weighting, facet design, dynamic filters, merchandising rules, and personalization.
• Experience balancing algorithmic relevance with business controls (boost/bury, pinning).
• Well versed in search analytics: query distribution, zero-results, abandonment, CTR, dwell time.
• Experience building search councils for taxonomy governance and experimentation cadence.
• Demonstrated ability to empower teams.

What You Will Get:
Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed to and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description
This position has been evaluated using Hay Standard Process and has taken into consideration the organizational structure and reporting relationship. Any deviation from the information above may impact the evaluation of this position.
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.
Summary Pay Range:
$147,760.00 - $240,110.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
February 5, 2026 - February 13, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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