Manage and expand existing cybersecurity client accounts in the Miami region. Responsibilities include retention, upselling, cross-selling, renewals, account planning, executive presentations, forecasting, and negotiating commercial terms. The role partners with Sales, Marketing, and Client Success to improve engagement, satisfaction, adoption, and account value. This is a remote, U.S.-based independent contractor position requiring travel as needed for customer meetings and regional engagement.
## About American Cyber
American Cyber partners with organizations to strengthen their security posture through modern cybersecurity solutions and services. We help our clients reduce risk, improve operational resilience, and enable secure, scalable growth. Our mission is to build resilient and compliant cybersecurity programs for our customers.
## Role Summary
American Cyber is seeking an experienced Senior Account Executive – Account Management (Independent Contractor – 1099) to manage and expand relationships with existing clients in the Miami market. This role is focused on retention, account growth, and revenue expansion through strategic upsell and cross-sell initiatives. You will collaborate closely with Sales, Marketing, and Client Success to deepen customer engagement, increase account value, and ensure a high-quality client experience—while maintaining autonomy in how services are delivered.
## Location & Regional Focus
* Location: Remote (U.S.-based preferred)
* Regional focus: Miami, FL
* Travel: Required as needed for customer meetings and regional engagement
## What You’ll Do
* Manage and grow relationships with existing clients, serving as the primary point of contact for assigned accounts
* Develop a deep understanding of client cybersecurity needs, risk profiles, and business objectives to align appropriate solutions
* Identify, position, and execute upsell and cross-sell opportunities across American Cyber’s solutions and services portfolio
* Partner with Sales and Marketing to support account-based marketing (ABM) strategies, campaigns, and engagement plans for key accounts
* Collaborate with Client Success to drive customer satisfaction, retention, adoption, and long-term value realization
* Prepare and deliver regular account reviews, performance updates, and strategic recommendations to executive and technical stakeholders
* Negotiate renewals, expansions, and commercial terms in coordination with internal stakeholders
* Maintain clear account plans, opportunity notes, and forecasting inputs using agreed tracking/CRM tools
## Required Qualifications
* Bachelor’s degree in Business, Marketing, or a related field (or equivalent professional experience)
* 5+ years of experience in account management or sales; cybersecurity industry experience strongly preferred
* Proven track record of managing and growing client relationships, including measurable upsell and cross-sell success
* Strong understanding of cybersecurity solutions and services and the ability to connect capabilities to business outcomes
* Excellent communication, presentation, and interpersonal skills, including experience engaging executive stakeholders
* Strong analytical and problem-solving capabilities with a consultative, customer-first approach
* Ability to work independently while collaborating effectively with distributed, cross-functional teams
* Willingness to travel as required
## Engagement Terms (1099 Contractor)
* This role is structured as an independent contractor (1099) engagement and does not constitute an employment relationship
* You retain discretion over the manner and means of performing services, consistent with agreed objectives, timelines, and performance expectations
* Compensation structure (e.g., base + commission, account expansion incentives, or retainer model) will be defined in a separate agreement
* Contractor is responsible for applicable taxes, insurance, and business expenses unless otherwise specified
## Performance Expectations
* Growth and retention of existing client accounts within the Miami region
* Consistent identification and conversion of upsell and cross-sell opportunities that expand account value
* High levels of client satisfaction and long-term relationship strength across assigned accounts
* Effective collaboration with Sales, Marketing, and Client Success to drive account expansion and customer outcomes
* Professional representation of American Cyber in all client interactions and regional engagements
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