This role involves managing client relationships, driving sales growth, strategic account planning, and collaborating across teams while educating clients on cybersecurity trends.
We are seeking a highly skilled and motivated Senior Account Manager to join our high-performing sales team. This role is responsible for managing and expanding complex, high-value client relationships, within the Technology, Financial Services, Healthcare, Industrials, Energy or Professional Services industries. You will lead consultative, executive-level engagements and drive the full sales lifecycle, including selling our complete portfolio of cybersecurity services. The ideal candidate excels at both acquiring net new clients and expanding revenue within existing accounts. You will play a critical role in helping customers design, develop, and mature their cyber resilience roadmaps by aligning internal cross-functional teams and service capabilities to evolving client needs. This is a fast-paced, high-impact opportunity in a dynamic, tech-driven environment.
Key Responsibilities
- Manage renewals, upsells, expansions, and net new logo acquisition to drive account growth
- Build strong, multi-threaded relationships with executive, business, and technical stakeholders
- Lead strategic account planning and develop multi-quarter growth strategies
- Collaborate cross-functionally with Product, Pre-Sales, Delivery, and Operations teams
- Act as a customer advocate; resolve issues with urgency and accountability
- Identify and execute cross-sell and upsell opportunities aligned with client goals
- Leverage sales methodologies such as MEDDPICC, Challenger, and Value Selling
- Maintain accurate forecasts, pipelines, and customer health metrics in CRM
- Educate clients on industry trends, risk frameworks, and emerging cybersecurity threats
Skills, Knowledge and Expertise
- Large Account Ownership: Experience growing, building, and managing a concentrated portfolio of 5–10 large enterprise accounts, with clear accountability for account growth, retention, and expansion.
- Security Portfolio Breadth: Experience positioning a broader cybersecurity portfolio, not just a single service line such as penetration testing. Candidates should be comfortable identifying and connecting opportunities across areas such as TAS, C&I, GMS, and/or global propositions.
- Strategic Relationship Management: Ability to build strong client relationships, develop account maps, identify decision-makers and influencers, and leverage those relationships to go wider and deeper across the account.
- Land-and-Expand Motion: Proven ability to build from an initial win into larger, multi-phase opportunities by identifying adjacent needs, creating follow-on value, and positioning broader security outcomes.
- Complex Opportunity Development: Experience shaping larger account development plans, navigating enterprise buying committees, and coordinating with technical, delivery, and solution teams to convert opportunities into executable work.
Benefits
- Flexible working
- Financial & Investment
- 401k
- Health Insurance contributions
- Life Assurance
- Maternity & Paternity leave
- Community & Volunteering Programmes
- Employee Referral Program
- Lifestyle & Wellness
- Learning & Development
About
We assess, develop and manage cyber threats across our increasingly connected society. We advise global technology, manufacturers, financial institutions, critical national infrastructure providers, retailers and governments on the best way to keep businesses, software and personal data safe.With our knowledge, experience and global footprint, we are best placed to help businesses identify, assess, mitigate & respond to the risks they face.We are passionate about making the Internet safer and revolutionising the way in which organisations think about cyber security.Headquartered in Manchester, UK, with over 35 offices across the world, NCC Group employs more than 2,000 people and is a trusted advisor to 15,000 clients worldwide.
NCC Group Chicago, Illinois, USA Office
11 E Adams St Suite 400 Chicago IL , Chicago, United States, 60603
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