Senior Infrastructure Engineer

About the Role

Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Uber Freight, you'll be part of a big group of makers, breakers, doers, and disruptors, who love to solve real problems and meet real customer needs. We are seeking a Senior Automation and Virtualization Engineer who is passionate about creating and supporting emerging technologies to join our team. As a senior engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Uber Freight. 

What the candidate will do

Automation 

• Design and implement automation solutions using PowerShell, Ansible, Terraform, Jenkins, Python, or other tools to streamline and optimize operational processes such as provisioning, configuration, patching, backup, recovery, monitoring, and auditing.
• Move the organization towards Infrastructure as Code (IaC) through elimination of existing manual steps / legacy system designs.
• Provide technical leadership, guidance, and mentoring to a team of existing infrastructure engineers that lack significant automation experience.
• Advance the adoption of DevOps principles by implementing CI/CD pipelines and automating infrastructure provisioning using tools like Jenkins, Ansible, or Terraform.
• Plan, coordinate, and execute Windows and Linux infrastructure and automation projects, including scoping, budgeting, scheduling, resourcing, risk management, and stakeholder communication.
• Streamline KTLO processes to reduce manual work.
• Research and evaluate new technologies and solutions to improve the Windows and Linux infrastructure and automation capabilities of the company.
• Diagnose and resolve issues with automation systems promptly and efficiently.
• Integrate automation tools with existing systems, including APIs, databases, and enterprise software, ensuring seamless interoperability.
• Ensure the accuracy, performance, and reliability of automation tools through rigorous testing and debugging processes.
• Design and support automated jobs deployed from ticketing system (Service Now and Jira) for new VM builds and changes to existing builds. 

Virtualization 

• Streamline and mature the Linux and Windows VM server deployment process currently kicked off from AWX.
• Establish and enforce Windows and Linux infrastructure automation standards, guidelines, and procedures, and conduct regular reviews and audits to ensure compliance.
• Deploy, manage, and maintain virtualization platforms (VMware and Proxmox).
• Escalate and drive issues related to support of virtualization platforms.
• Support and maintain hybrid virtualization and containerized environments, integrating with Kubernetes.
• Administer and fine-tune Linux systems to support virtualized infrastructure and containerized workloads.
• Work with application teams to assist in deploying virtual workloads as needed.
• Engage in service capacity planning, demand forecasting, and system tuning. 

 General 

• Stay abreast of industry trends and emerging technologies to incorporate best practices and innovative solutions into the automation strategy.
• Develop automated incident response mechanisms, track critical system metrics, and participate in an on-call rotation for high-priority issues.
• Install, configure, and test high availability and disaster recovery solutions.
• Join high severity incident calls and lead troubleshooting efforts for quick recovery.
• Work collaboratively with other IT team members to resolve complex issues and implement improvements.
• Troubleshoot and resolve complex issues related to Windows and Linux infrastructure and automation, and provide root cause analysis and remediation plans.
• Create and maintain comprehensive documentation for tools, scripts, workflows, and processes, ensuring clarity, usability, and accessibility for all stakeholders.
• Support vulnerability management by scanning, automating, and remediating vulnerabilities.
• Improve integration and collaboration with other teams on validating their systems before and after regular monthly patching cycles (unit testing opportunity).
• Participate in additional projects based on changing business needs and priorities. 

 Basic Qualifications 

• Strong communication and leadership abilities, including the capacity to mentor less-experienced engineers, facilitate cross-team collaboration, and serve as a technical thought leader.
• Strong experience and expertise in automating provisioning, configuration management, and KTLO tasks using Ansible and Terraform.
• Strong experience and expertise in deploying Infrastructure as Code (IaC) for VM, container, network, and other components in both on-prem and cloud environments.
• Demonstrated experience in at least one scripting language (e.g., Bash, Python) and familiarity with YAML to develop and maintain automation scripts and playbooks.
• Strong understanding of DevOps tools and practices, including CI/CD pipelines (e.g., Jenkins, Git).
• Experience with DevOps tools other than infrastructure automation, e.g., Docker, Kubernetes, Vagrant, etc.
• Solid environment and configuration management skills; ability to maintain multiple baselines, e.g., Dev, Test, Prod.
• Strong ability to troubleshoot system integration issues.
• 5 years hands-on experience with infrastructure automation (Ansible, Terraform).
• Total work experience of not less than 10 years. 

Preferred Qualifications 

• 2 years Linux systems administration.
• 2 years Windows systems administration.
• 3 years hands-on experience managing Kubernetes clusters and other virtualization systems (VMware, Proxmox, Xen, or Hyper-V).
• Knowledge of basic Windows technologies (AD, DNS, etc.).
• Experience incorporating PCI, SOX, SOC 2 controls related to OS hardening.
• Experience working with multiple cloud providers (Azure, GCP, OCI).
• Experience working on Data Center Migration Projects.
• Experience working on Application/Platform Migration Projects.
• Strong understanding of Linux systems and API integration.
• Knowledge of basic Network technology as it relates to virtualization.
• Knowledge of basic Storage technology as it relates to virtualization.
• Experience in ITIL-based service management and agile methodologies.
• Experience with development team management software including JIRA, GitHub, Confluence.
• Strong problem-solving, troubleshooting, and analytical skills, and attention to detail and quality.
• Relevant OS, Cloud, or Automation certifications (Ex: Microsoft MCSA/MCSE AZ-104, Comptia Linux+, Hashicorp Terraform Associate, GCP Cloud Engineer/Architect etc.) preferred but not required. 

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more.  US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

About Uber Freight 

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world’s goods. Today, the company manages nearly $20B of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

For Chicago-based roles: The salary range for this role is $131,300.00 - $160,150.00 per year