Senior Billing & Telemetry Engineer, NA

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Vantage is looking for a motivated, detail-oriented, hands-on Senior Billing & Telemetry Engineer to support systems development for customer billing and usage tracking across Vantage facilities. You will review power distribution diagrams, metering specifications, and network architecture documents to implement telemetry collection systems and billing calculation engines for both new and existing facilities on a variety of platforms. You will also be called on to troubleshoot existing billing and telemetry systems in a live, mission-critical environment, and assist with validation, testing, and commissioning procedures on new and existing data center metering infrastructure.

Essential Job Functions

• Collaborate with peers to implement lessons learned and contribute to improvements in billing standards and telemetry frameworks.

• Implement and maintain telemetry collection and billing calculation applications for customer usage tracking projects, with moderate supervision.

• Execute billing system modifications and telemetry updates in an online, critical environment under guidance of senior team members.

• Support and train regional Billing & Telemetry personnel on established standards and system procedures.

• Assist in data center planning and development activities, including vendor coordination, testing of metering hardware and software systems, alerting configuration, and data validation.

• Configure and maintain telemetry systems from leading metering equipment vendors and software platforms.

• Implement billing configurations for customer projects and standard telemetry solutions following established patterns.

• Support multi-functional partners in maintaining automated customer billing, usage reporting, and threshold notifications.

• Assist in optimizing telemetry data collection and billing algorithms to increase accuracy and reduce billing disputes.

• Additional duties as assigned by Management

Duties

• Collaborate with Design, Engineering, Finance, and Construction teams during billing system development, as well as members of the Information Technology and Site Operations teams for maintaining existing telemetry and billing architecture.

• Assist the development team in merger and acquisition activities through billing system documentation, integration support, and new team member mentoring.

• Execute standardized quality assurance processes to support the validation and testing of billing and telemetry systems.

• Review project documents, including Power Distribution drawings, Metering Specifications, Network Architecture Diagrams, and project schedules when implementing telemetry collection logic and billing calculation engines.

• Maintain and update Billing System Architecture Documents including Data Flow Diagrams, API Specifications, and Database Schemas for data center deployments.

• Collaborate with other billing integration team members and provide technical guidance to junior staff

Job Requirements

• 2-3 years of experience in Billing Systems, Telemetry, or Data Analytics required; 5 to 7 years preferred

• Data Center experience is strongly preferred, but not required

• Understanding of billing systems (usage calculation, rate structures, invoice generation, etc.) in a production environment

• Knowledge of Ignition (by Inductive Automation) software platform is required

• Strong knowledge of programming including SQL, Python, and modern billing platforms is required

• Strong knowledge of MQTT is preferred

• Travel is expected to be 10% but may increase over time as the business evolves

Additional Details 

• Salary Range: $145k – $155k + Bonus (this range is based on national market data and may vary in other locations)

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. 

• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown. 

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We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

We’ll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon—we’re excited to find the right person and will keep the role open until we do!