Senior Business Analyst, Population Health - Remote

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
Optum Health California is a premier healthcare delivery organization committed to improving patient outcomes, healthcare affordability, and the overall care experience. As part of UnitedHealth Group, we leverage data-driven strategies, innovative care models, and clinical expertise to optimize healthcare delivery and quality.
The Sr. Business Analyst will play a pivotal role in supporting Population Health rollouts and implementations across multiple care delivery organizations and clinical sites. This role combines strategic business analysis with hands on technical expertise, acting as a bridge between Population Health, regional teams, and IT teams. The analyst will lead efforts in data integration, workflow optimization, and advanced analytics, ensuring seamless data exchange and actionable insights across platforms such as Epic and Cozeva. Key responsibilities include managing bi-directional data flows, developing SQL based queries and dashboards, and driving data governance initiatives to improve clinical quality and patient outcomes.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:

• Serve as the liaison between Population Health and the regional clinical teams/clinic coordinators for workflows and work queues within the CRM tool including but not limited to escalating data related issues, sharing best practices and optimizing clinic workflows
• Translate population health and clinical quality requirements into workflows, documentation templates and reporting structures
• Partner with regional operations and clinical informatics teams to ensure consistent implementation and adoption
• Assist with user acceptance testing (UAT), training preparation, communications, and go-live support across regions and clinic sites
• Facilitate regular communications and working sessions to gather requirements, share updates, and coordinate deployment activities
• Design and execute SQL queries to extract, transform, and analyze data from Claims, Encounters, Cozeva, and other data sources to support reporting and decision making
• Develop and maintain interactive dashboards and reports using tools such as Tableau, Power BI, and Excel, enabling stakeholders to monitor performance metrics, quality measures, and operational KPIs
• Collaborate with data engineering and IT teams to support ETL processes and data pipeline monitoring for bi-directional data flows between databases and systems
• Ensure feedback loops are in place to inform both EHR and quality platform improvements
• Participate in data governance initiatives, focusing on data quality, integrity and stewardship across systems
• Support quality measure validation, gap analysis, metric tracking across population health programs including risk adjustment and Quality Improvement (i.e., STAR/HEDIS)
• Develop and maintain documentation around business rules, data flow diagrams, data lineage and reporting requirements
• Support data integration efforts and the end-to-end data flow between platforms to ensure the timely flow of bi-directional data feeds to impact quality metrics
• Escalate any issues to leadership as it relates to data discrepancies as part of the data governance and tracking process
• Monitor data feeds and dashboards including but not limited to pharmacy, lab, claims data for data completeness, accuracy and timelines
• Work in collaboration with the CEQ National data governance team to standardize metric definitions, data sources and reporting conventions
• Support end-users with training and documentation related to Cozeva reporting tools and dashboards

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• 3+ years of experience in a business analyst, data analyst, or Health IT support role
• Familiarity with clinical workflows and population health concepts
• Proven ability to translate data into actionable insights
• Demonstrated expertise in data analysis and visualization
• Advanced Microsoft Excel (advanced functions, pivot tables, Power Query)
• Proficiency with SQL (SSMS, data extraction, transformation, report creation, and querying across large datasets)
• Ability work standard hours in PST time zone
• Ability to travel up to 20%

Preferred Qualifications:

• Tableau and/or Power BI (dashboard creation, data storytelling, and performance monitoring)
• Experience supporting or implementing Epic EHR modules (Healthy Planet, Health maintenance or smartform)
• Experience with Cozeva or similar quality measurement platforms
• Experience with a scripting language (python)
• Knowledge of quality reporting standards (e.g., HEDIS, STARs, CMS Quality programs
• Project management or process improvement certification (e.g., PMP, Lean six sigma)
• Excellent communication and stakeholder engagement skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.