Senior infrastructure engineer to design, implement, and troubleshoot enterprise voice/unified communications and virtualization environments. Requires deep hands-on CUCM, VMware, and Citrix expertise, plus multi-system problem solving and infrastructure project delivery experience.
This is a remote position.
ITTConnect is seeking a Senior Infrastructure Engineer - Cisco CUCM expert to work remotely from anywhere in Brazil for a client in the US.
MUST BE fluent in English.
Requirements
- 8+ years of IT Infrastructure experience.
- MUST BE fluent in English.
- Deep, hands-on experience with Cisco Unified Communications Manager (CUCM) and enterprise voice/unified communications infrastructure.
- Deep experience with VMware vCenter and vSphere — including ESXi administration, vMotion, HA/DRS, distributed virtual switches, and VM lifecycle management.
- Deep experience with Citrix Virtual Apps and Desktops (CVAD) or Citrix DaaS — including Delivery Controllers, StoreFront, NetScaler/ADC, machine catalogs, and VDA troubleshooting.
- Strong experience troubleshooting complex multi-system infrastructure issues.
- Experience designing and implementing infrastructure solutions.
Preferred
- Experience working in a Managed Service Provider (MSP) environment with exposure to ITIL-based service deliverymodels.
- Experience delivering customer-facing IT infrastructure projects.
- Experience with enterprise storage platforms.
- Familiarity with identity platforms (Active Directory, Okta), firewalls (Palo Alto, Cisco FTD), and backup/disaster recovery solutions is a plus.
Similar Jobs
Big Data • Information Technology • Software • Analytics • Energy
Design, maintain, and own high-throughput data ingestion and processing pipelines. Lead architecture and reliability initiatives, collaborate with Product Management, deliver scalable backend services (C#), and support observability, deployments, and operational support on cloud-native platforms.
Top Skills:
ArgoAWSAws EventbridgeC#DockerGCPGrafanaJavaKafkaKubernetesMongoDBNoSQLSQLSQL ServerTerraform
Big Data • Information Technology • Software • Analytics • Energy
Provide front-line support for Enverus software via phone, email, and screen share; diagnose and resolve user issues; document requests; educate customers; escalate product defects; collaborate with teams to ensure case flow and high customer satisfaction.
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
Support implementation and monitoring of FAR/DFARS/CAS compliance controls, assist policy and control documentation, participate in internal reviews and audit readiness, prepare government filings, produce compliance reports and dashboards, monitor regulatory updates, and collaborate with cross-functional teams.
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
