Senior Consultant, COO Control

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

As part of the First Line of Defense, the COO Business Unit Control team provide oversight and governance of the Operating Business Controls to ensure resiliency to current and future risks.

This role interacts with Operations teams globally with a diverse business stakeholder group within the operations of the Chief Operating Office through

• Control Framework and Assurance
• Collaboration with Second and Third Lines of Defence
• Metrics and Reporting
• Supporting Strategic Change

The Senior Consultant is responsible for working with control & practice managers to actively execute control best practices and advise on risk avoidance and control enhancements. 

Regular activities to be defined and executed by the consultant include a risk-based control review, and in-depth analysis of incidents to identify key trends and solutions to prevent future reoccurrence.   

This role offers the candidate an opportunity to grow and develop their Risk and Control skills and Operations Business Unit knowledge while also enhancing their internal network through the broad reach of stakeholder engagement at all seniority levels involved in the role.

The key responsibilities of the role include:

• Contribute to the periodic risk reviews of, operational processes, procedures, and client specific servicing deliverables. 

• Review/Test the practice area processes, controls and operating practices through allocated control testing.  Prepare recommendations to strengthen control weaknesses. 
• Participate with control project deliverables, as assigned, to implement enhanced controls and efficiency enhancements.
• Conduct periodic review of practice specific policies and ensure procedures are in place and follow organizational standards and regulatory requirements.
• Escalate risk and control related matters to the practice control manager.
• Evaluates incidents and operational losses and performs thorough analysis to identify trends and root cause. 
• Manage the facilitation of RCSA (Risk & Control Self-Assessment) program for specific business units, ensuring adherence to project plan timing; framework guidance and evidencing of control review and challenge.
• Assist with operational and/or corporate risk initiatives where directed.
• As a designated Control Lead within the Audit Remediation Program, work with Business Units to validate the management actions which are required to mitigate the risks identified by Audit.
• As a designated Control Lead within the Account Service Loss (ASL) Program, work with Business Units to ensure adherence to the Loss Event Data (LED) Program.

Skills/ Qualifications:

• Financial Services Experience (Preferred)
• Experience in Operations Risk/Control/Governance/Audit/Testing/ Compliance or similar role is beneficial
• Strong Communications Skills, comfortable interacting with Partners at all levels
• Ability to work on own initiative, as well as collaborate with others
• Strong organisational/planning skills
• Experience of using Microsoft 365 Packages, (Outlook, Excel, PowerPoint, Visio, Power BI) and SharePoint

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.