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West Monroe is currently seeking a Senior Consultant to join our Operations Excellence practice within our Transformation Enablement & Outsourcing Advisory (TEOA) discipline.
This person will bring expertise supporting clients with Portfolio & PMO Optimization – this includes but is not limited to portfolio/program/PMO maturity assessments, portfolio/PMO stand-up, program leadership, and portfolio/program/PMO advisory.
TEOA consultants deliver comprehensive solutions that transform operations through effective transformation management, strategic sourcing and optimizing people, process, and technology. Candidates should also have experience in helping to develop and/or enhance supporting methodologies and tools, as well as integrating these with other consulting solutions (e.g., technology and vertical practices).
What you’ll do:
- Support clients with portfolio and PMO optimization by enhancing the effectiveness of delivery capabilities and improving visibility through establishing robust governance frameworks, optimizing processes and tools, enhancing project prioritization and resource allocation.
- Serve on client delivery teams as a program/project manager; structure and manage your own work and the work of others within a workstream according to project workplan and Statement of Work (SOW); support functional workstream planning and execution by collaborating with team members and client functional leads.
- Structure and lead deliverables via thorough and effective data gathering, generate sound hypotheses, and deliver high-quality analyses.
- Build practice area capabilities, identify and scope practice development initiatives, lead onboarding activities, and lead training delivered to the practice.
- Regularly seek out farming opportunities and engage project managers and practice leadership to evaluate and pursue in support of business development goals.
- Engage in account management process including supporting account planning, developing and maintaining relationships with client peers, invoicing, resource allocations, and project financial management.
- Actively participate in proposal development by synthesizing client asks and issues while mapping West Monroe methodologies and reviewing client materials to determine appropriate scope as well as potential areas out-of-scope.
- Contribute to thought leadership development aligned to specific engagement (blogs, articles, white papers).
- Assist team members in integrating effectively into the team, providing instruction, assistance, and coaching on methodologies and work approached.
- Model and mentor more junior-level consultants day-to-day in personifying West Monroe values with clients, on project teams, and within individual relationships.
- May serve as a Career Advisor to an intern or more junior-level consultant.
- Support recruiting, interviewing, and selecting campus and experienced new hire consultants.
What you’ll bring:
- Bachelor’s degree or equivalent experience required.
- 4+ years of experience in various aspects of program/portfolio management, transformation office (TO), and project management office (PMO) operations; consulting, client servicing and/or advisory experience strongly preferred.
- Previous experience managing multiple workstreams as a member or leader portfolio and PMO optimization projects.
- Clear understanding and experience in SDLC and associated program and portfolio management methodologies (including but not limited to PMI, waterfall, iterative, Agile, Scrum, and SAFe).
- Experience leveraging program and portfolio management tools such as MS Project, Planview, Clarity, and Smartsheet.
- Exceptional written and verbal communication skills including the ability to create impactful and concise executive stakeholder-ready deliverables, and polished client-facing oral communication skills.
- Strong data visualization and analysis skills; comfortable using tools like Excel to analyze data and present key insights in a compelling way.
- Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
- Demonstrated success within one or more of West Monroe’s core industries including Consumer & Industrial Products, Healthcare (payer/provider), Life Sciences, High Tech & Software, Utilities, Insurance, Banking, and/or Private Equity.
- Ability to work permanently in the United States without sponsorship.
- A commitment to inclusion and diversity, and openness to new ideas and perspectives.
- Ability to travel up to 50%.
West Monroe’s Operations Excellence practice is focused on driving value from strategy through execution—not merely pointing to best practices and standards. We enable clients to realize the enduring benefits of IT, business, process, and organizational optimization by delivering real, sustainable adoption. Our solutions focus on value creation through the lenses of people, process, and technology across functional transformation and related platforms, productivity, and transformation enablement. Each consultant within our Operations Excellence practice is aligned to one of four focus areas including Financial Management, Productivity, Supply Chain Management, and Transformation Enablement and Outsourcing Advisory.
Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
West Monroe Chicago, Illinois, USA Office
Chicago is our headquarters, our largest office, and where it all started. Located in the Loop, you’ll find representation across all practices and industries. As our first office, Chicago remains one of the firm’s main hubs for technology and innovation, relying on top talent from the area.
What you need to know about the Chicago Tech Scene
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
