The Senior Consultant leads technology transformation engagements, manages client deliverables, and provides strategic recommendations to enhance business operations.
SENIOR CONSULTANT – TECHNOLOGY TRANSFORMATION
The Technology Transformation practice is one of the key practice areas within the Strategy & Business Transformation Practice and works with the technology leaders in the organization (CIO, CDO, CTO) to drive business and technology transformation. We partner with technology organizations to address gaps through business and technology capability roadmaps, technology governance, change management, technology sourcing, operating model strategies and business engagement. We recognize that true technology transformation comes through changes in culture and ways of interacting with business partners.
Senior Consultants are primarily responsible for planning, organizing and leading portions of an engagement. In doing so, they are called upon to ensure the quality of client deliverables and serve as competent, effective members of client delivery/project teams. They apply well-honed consulting, project management, and functional skills in the execution of the work.
Senior Consultants will typically be involved in the following activities:
Completing and managing client work in accordance with established budgets, workplans, quality standards, and timeframes
Identifying and resolving issues critical to the clients' strategic and operational success
Structuring and solving problems from beginning to end
Developing conclusions and recommendations
Leading client interviews to understand complex business issues
Developing content for client presentations
Providing technical/functional content
Providing implementation assistance as required
Meeting with clients to assure assignment progress
Maintaining and expanding client relationships through delivery of high quality work
Leading, coaching, developing and supervising the efforts of junior staff
Senior Consultants in the Technology Transformation Practice will demonstrate capabilities in the following areas:
IT Operating Model
Digital Transformation
Application Strategy & Deployment
IT Outsourcing Advisory
IT Benchmarking/Process Improvement
IT Strategy & IT Governance Frameworks
Organizational Change Management
Business Relationship Management
IT Cost Reduction
Digital Literacy
Agile IT Operations
Senior Consultants will typically have:
3-7 years of related consulting or industry experience showing progression/promotion
Outstanding analytical capability and the ability to synthesize their findings
Demonstrated MS Office and data modeling skills
Solid understanding of strategy and operations within targeted industries
The ability to effectively operate independently and in a team environment
Outstanding verbal and written communication skills
An MBA or other relevant advanced degree from a top educational institution
In addition to the qualifications listed above, the firm places high emphasis on relevant personal qualities: entrepreneurial, creative, imaginative, resourceful, independent, motivated, professional and collaborative.
Applicants must be willing and able to travel to client work locations up to five days/week.
Please visit our website at www.thehackettgroup.com to find out more about our firm.
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