Senior Content Designer - Games Trust & Safety

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

In this role, you’ll help Netflix deliver inclusive, supportive, and helpful experiences to people around the world. You’ll strategize how we uphold our members’ trust in our brand as they play games across the Netflix ecosystem. This role focuses on crafting product copy and designing UI experiences for Netflix’s gaming platform. Please note: you will not write content for individual games.

As part of Netflix’s broader, cross-functional Content Design discipline, you’ll help shape our overall brand voice, tone, and style for global audiences, and design scalable, unified language frameworks for our products.

What You’ll Do

• Collaborate with cross-functional partners, product designers, and other content designers to define how we support and uphold our members throughout their gaming journeys

• Initiate, define, and lead multiple projects simultaneously, partnering closely with product designers to communicate effectively across our member-facing interfaces

• Establish information architecture, voice & tone, terminology, and pattern guidance

• Present your work and strategy to key stakeholders, team members, and other content designers for visibility and feedback

About You

You love using language to create intuitive, frictionless user experiences. You’re passionate about both end-to-end feature development and designing experiments that explore different language approaches. You’re able to understand complex technical information and have a knack for making it clear and easily digestible.

Your Skills

• You’re a strong collaborator, able to partner with legal, privacy, and policy teams to create friendly, approachable content that meets our obligations to the company and members worldwide

• You’re a systems thinker, skilled at developing frameworks to organize information at scale

• You understand the needs of sensitive product experiences and can write with empathy and care

• You communicate effectively with visual thinkers, embedding deeply within a design organization to move work forward through the lens of content

• You can form strong content design recommendations and advocate for your point of view with peers and stakeholders

Your Qualifications

• 8+ years of experience writing UI content

• Experience working on games or related products

• Experience writing for trust & safety surfaces

• Outstanding communication, presentation, and interpersonal skills

• Ability to work Pacific Time Zone hours

• Willingness to travel to California 3+ times each year

Please provide a writing portfolio or relevant writing samples. This full-time, salaried position reports to the Content Design Manager for Games.
Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $120,000-$515,000.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off.
See more detail about our Benefits here.

Netflix is a unique culture and environment.  Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.