The Senior DevOps Engineer will enhance automation tools, ensure high uptime, manage cloud operations, and support customer onboarding processes.
Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including American Airlines, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way.
Please note: To ensure a fair and efficient process for all applicants, we kindly ask that you refrain from direct outreach to our hiring managers or team members. All communication should go through the official application portal. We will review your application carefully and reach out to you if your qualifications match our needs. We appreciate your interest in Lucidworks!
About the Team
Our Cloud Platform team manages Fusion clusters for Lucidworks’ public cloud customers. As part of the Cloud Platform team, you will be key in our customers’ success in providing value to their customers through the power of search. We are looking for someone who can help move our cloud platform forward and make it easier to handle more and more customers through the power of automation.
About the Role
The Cloud Operations Team is responsible for providing a robust platform for our Managed Fusion customers. As an Operations Engineer, you will develop and employ DevOps best practices and tools to create, deploy, monitor, and maintain production infrastructures for customers. We operate at large scale using cutting-edge cloud computing technologies, and on mission-critical projects that can make or break customers’ success. If you thrive in high-impact situations and enjoy solving complex operational challenges without sacrificing uptime, we want to hear from you.
Job Responsibilities
- Build the automation tools that ensure our internal and external customers receive resources quickly and painlessly while making our team’s lives easier
- Work closely with engineering teams to deliver a high quality product to our customers that meets all of their needs
- Aim for at least 99.9% uptime across all of our managed customers
- Work on several major projects including automating parts of our infrastructure, creating new monitors and alerts, creating new tooling for both team consumption and company consumption, etc.
- Take ownership of Lucidworks’ company-wide cloud-first initiative by making the onboarding process for new customers as smooth as possible for them.
Our Stack
- Kubernetes
- GCP, Azure, AWS
- Java
- Python
- Terraform
- Jenkins
- Go
- ArgoCD
Skills & Qualifications
- 8+ years professional DevOps experience at a PaaS or SaaS company.
- Knowledge of containerization and container orchestration (1+ years of Kubernetes experience required).
- Experience operating JVM-based applications at scale (garbage collection analysis, heap tuning, etc)
- Experience with large-scale distributed systems management; maintain hundreds to thousands of instances across multiple cloud environments.
- Serve as the first line of defense for our customers as part of on-call rotation.
- Familiarity with developing SaaS infrastructure, and the SaaS deployment model.
- Willingness to participate in on-call rotation, serving as the first line of defense for our customers.
- Acceptable background check
Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company.
Thank you for your interest and we look forward to learning more about you.
Note to third party recruiters:
We appreciate your interest in our job opportunities. However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions. We prefer to work directly with candidates and do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies. Unsolicited resumes and referrals will become the property of Lucidworks, and no fee will be paid should we hire a candidate whose resume was sent unsolicited.
Top Skills
Argocd
AWS
Azure
GCP
Go
Java
Jenkins
Kubernetes
Python
Terraform
Similar Jobs
Artificial Intelligence • Big Data • Computer Vision • Information Technology • Machine Learning • Analytics • Defense
The Senior DevOps Engineer will manage AI deployments, enhance cloud environments, implement Infrastructure-as-Code, and ensure software reliability while guiding junior team members.
Top Skills:
AnsibleAWSAzureGCPGoHelmKubernetesLinuxPythonTerraform
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Senior DevOps Engineer, you will manage Kubernetes clusters, optimize AWS infrastructure, implement infrastructure-as-code, and improve platform reliability and developer experience.
Top Skills:
ArgocdAWSAws CdkGitopsKubernetesTerraform
Machine Learning • Security • Software • Analytics • Defense
The Senior DevOps Engineer will establish CI/CD infrastructure for embedded systems, manage deployment environments, and support software development teams with automation and testing frameworks.
Top Skills:
BashCi/CdCmakeConanDockerGitJenkinsKubernetesPython
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
