Senior Digital Product Owner, Cat Digital

Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.
Job Summary:
Caterpillar is seeking an experienced Senior Digital Product Owner to join the Cat Digital Direct‑to‑Customer product management team, helping shape the future of customer experiences that drive awareness, purchase, and adoption of technology and VisionLink subscriptions across their entire fleet.
Working closely with business partners and peer product, engineering and platform teams, you will lead digital experiences in VisionLink that transform and simplify customers' day‑to‑day work with utilizing technology and advanced VisionLink feature sets. This begins with developing a deep understanding of user needs, workflows, and business objectives, and then leading integrated, cross‑product initiatives that translate those insights into compelling experiences and well‑defined requirements, continuously validated through user and business feedback.
What You Will Do:

• Drive product value by partnering with engineering to create, maintain, and prioritize a high-impact product backlog
• Provide vision on what is to be built, domain knowledge, and direction in alignment with Cat's goals and customer value
• Take ownership for the success and quality of your product
• Drive complex, cross-product initiatives by aligning priorities, defining the roadmap, and translating strategy into clear epics and features
• Act as a connection point and orchestrator to integrate and align roadmaps and experiences across dependent product teams.
• Ensure we have deep understanding of users and their processes (triggers, steps, roles, outcomes)
• Help frame and plan new opportunities - articulating the problem or opportunity to be addressed, the impact, and assumptions and risks to be considered/mitigated
• Build tight collaboration and understanding of stakeholder needs and business goals - at times facilitating solutioning and brainstorming activities to transform broad ideas and concepts into clear goal alignment and desired customer requirements/experiences.

• Lead definition of major experience elements - covering the logic, structure, skeleton, and relationships of how an experience should come together across functions/domains

What You Will Have:

• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
• Software Product Management: Knowledge of software product management; ability to operate and manage software product development projects at all stages of the product development lifecycle.
• User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.

Considerations for Top Candidates:

• Four-year Bachelor's degree preferably in Computer Science, Information Systems, Communications, Engineering or related field or equivalent working experience
• 3+ years in digital product management, user experience, user research, digital strategy, or related function
• Superb communication, presentation, storytelling, interpersonal, and analytical skills
• Ability to work well within multiples teams including business/commercial partners, cross- product portfolio, development, and field facing arms of an organization - aligning differing viewpoints and priorities & objectives along the way
• Strong accountability, planning, and organizational skills
• Ability to consider multiple variables of a decision and prioritize accordingly in a fast-paced environment
• Experience working in an Agile environment while simultaneously managing multiple priorities
• Experience managing projects using Product Management and/or Agile software tools such as Aha, ProductBoard, Azure DevOps, JIRA, Team Services, Rally
• Displayed understanding of common and emerging UX and user research methodologies/artifacts
• Experience utilizing a variety of experience mapping techniques based on need (user story mapping, object mapping (OOUX), assumption mapping, etc.)
• Professional experience with heavy equipment technology solutions, business applications, and/or fleet management.

Additional Information:
This position will have the option to be based out of our Chicago, IL; Peoria, IL, Denver, CO or Irving, TX offices.
#LI
#BI (used to post on Built In Chicago)
What You Will Get:
Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range:
$112,710.00 - $183,140.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees
Visa Sponsorship is not available for this position.
Posting Dates:
March 17, 2026 - March 29, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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