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The Senior Director of eCommerce Technology will play a critical role in supporting Green Thumb’s mission by leading the development and operation of interactive web application. This role reports directly to the SVP, Technology, and is responsible for maintaining management over the eCommerce Technology team, budget, and strategy. As a key leader reporting to the SVP of Technology, you will join the IT Leadership Team. This role will be pivotal in driving Green Thumb’s continued growth and success as the website plays a critical entry point for customers.
Green Thumb is a leading cannabis company with a robust presence spanning multiple states across the United States. Specializing in the cultivation, production, distribution, and retailing of high-quality cannabis products, Green Thumb is dedicated to providing safe and effective solutions for consumers and patients alike. With a strong commitment to excellence and innovation, the company continues to set industry standards and drive transformational growth in the cannabis sector.
Responsibilities- Build, develop and lead a team of managers, engineers and analysts comprised of in-house employees and contracted resources both on and offshore.
- Champion and enact business partners’ priorities and roadmaps, providing subject matter expertise and guidance to the Revenue, Marketing and Retail lines of business as the senior technical leader for interactive, customer-facing applications.
- Direct operation and strategic evolution of flagship retail website risecannabis.com.
- Develop resilient and reusable platform architecture that empowers business partners with best-in-breed tooling by employing MACH principles: microservices based, API first, cloud-native SaaS, headless.
- Integrate additional functionality and components as business and technical realities progress, such as redesigns, native eCommerce, consolidated customer accounts, personalization, analytics/events pipelines, and monitoring services.
- Plan, allocate and manage program and departmental budget, procuring new tooling and labor resources while steering vendor relationships.
- Contribute thought leadership and digital considerations to IT applications strategy including eCommerce, point of sale, seed to sale, digital payment solutions, state traceability, low-code solutions, serverless architecture, customer data and digital marketing.
- Ensure customer facing applications meet their up-time targets and remediate when/if issues arise through proper incident management processes.
- 15+ years of progressive IT and software development experience
- 10+ years as a manager in highly-regulated industries preferred
- Cannabis industry preferred
- Deep technical competency and thought leadership within the eCommerce and cannabis domains.
- Track record designing, delivering and supporting complex technical solutions across multiple projects and products, balancing priorities and distributed teams.
- Ability to motivate, mentor, empower, organize and communicate with people.
- Experience implementing and/or integrating prominent eCommerce, cannabis and cloud technologies, including but not limited to Jane, Dutchie, commercetools, and AWS platform services.
- Excellent communication and presentation skills, with a proven ability to engage with technical and non-technical audiences alike.
- Must pass any and all required background checks
- Must be and remain compliant with all legal or company regulations for working in the industry
- Must be a minimum of 21 years of age
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The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.
Green Thumb Chicago, Illinois, USA Office
Green Thumb is located in River North, a short walk from the Chicago Brown Line, near the Ohio expressway entrance, and close to many major bus routes. Or Green Thumb may be a living room or home office! HQ remains open, giving our teammates options to choose what suits each individual & team best.
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