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Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.
Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.
Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team.
**This is a remote role open to candidates in the US and Canada only**
Syndigo is seeking a seasoned, strategic, and execution-driven Sr. Director of Global Alliances Operations to lead a team and revamp our global partnerships function. This is not a maintenance role — it’s a build-and-scale opportunity. You’ll architect and operationalize a high-impact global alliances program that strengthens our position as the leader in Product Experience Management (PXM), Master Data Management (MDM), and Digital Shelf Analytics (DSA).
This role requires someone who combines partner-first thinking with operator discipline — a leader who can create strategy, influence across their team and the C-suite, and get into the weeds to activate and scale programs that drive pipeline and revenue.
HOW WE’LL BE WINNING TOGETHER DAY TO DAY
- Own the global alliance strategy across GSIs, SIs, agencies, and tech partners (e.g., Microsoft, Shopify, Databricks).
- Redefine our partner program: build structure, playbooks, value exchange models, co-sell frameworks, and incentive systems.
- Build and manage a high-performing global team of Partner Managers.
- Drive partner-sourced pipeline and ACV, with a clear focus on measurable business outcomes.
- Collaborate cross-functionally with Sales, Product, Marketing, Customer Success, and Services to embed partnerships into GTM and delivery motions.
- Track KPIs rigorously: pipeline contribution, partner influence, enablement success, joint GTM performance, and partner satisfaction.
- Champion Syndigo’s three-pronged partnership strategy:
- SI & Consulting Partners for scalable delivery
- Agency Partners for category/retail activation
- Technology Partners to extend and differentiate the Syndigo platform
WE SHOULD TALK IF THIS SOUNDS LIKE YOU
- 10+ years in alliances, partnerships, or channel leadership in enterprise SaaS, ideally in PIM/MDM, commerce, or data platforms.
- 2+ years of experience managing a small but impactful team with the ability to scale it
- Proven success launching or transforming a global partner program with quantifiable pipeline/revenue outcomes.
- Strong executive presence; able to influence internally at ELT level and externally with partners.
- Deep understanding of how to activate GTM with GSIs, regional SIs, agencies, and cloud/platform partners (e.g., Azure, AWS, Salesforce).
- Strong operator: hands-on, organized, disciplined with follow-through and governance.
Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity. This position is Bonus Eligible.
For full-time U.S. based-employees, we offer competitive health insurance benefits, PTO and volunteer time off, employer-paid short- and long-term disability, parental and adoption leave, 401(k), and tuition reimbursement.
To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.
Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!
All are welcome here and we invite you to join our team if you are ready to help us continue that growth!
GDPR/CCPA
Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.
Syndigo Job Applicant Privacy Notice
At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.
Syndigo Chicago, Illinois, USA Office
We are located in the Board of Trade building which is centrally located in the loop providing easy access to most train lines.
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