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About Coursera
Coursera was founded in 2012 by Stanford professors Andrew Ng and Daphne Koller to make world-class learning accessible to everyone, everywhere. Today, over 190 million learners and 375+ university and industry partners use our platform to gain skills in fields like AI, data science, technology, and business. As a Delaware public benefit corporation and Certified B Corp, we’re driven by the belief that learning can transform lives through learning.
Why Join Us
At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter.
We’re a globally distributed team and let you choose the best way you work, whether it's from home, a Coursera hub, or a co-working space near you. Our virtual hiring and onboarding make it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, scale unique products exclusive to Coursera, and expand your career horizons, apply below.
Job Overview
Coursera’s Enterprise Marketing and Sales Development team helps organizations around the world unlock human potential through learning. We connect businesses, universities, and governments with our world-class content, cutting-edge AI-enhanced platform, and innovative learning solutions to upskill workforces and empower lifelong learning at scale. The Enterprise Sales Development function is a critical growth engine within our Enterprise Business, driving new customer acquisition and expanding relationships with existing clients. Through strategic marketing programs, data-driven outreach, and a customer-first mindset, the team plays an essential role in increasing awareness, building pipeline, and accelerating Coursera’s market share across all enterprise segments.
As the Sr. Director, Global Sales Development, you will serve as a key member of the Enterprise Marketing leadership team, reporting directly to the VP of Enterprise Marketing. You will lead a high-performing, globally distributed team of Sales Development Representatives (SDRs) who are responsible for generating qualified pipeline through both inbound and outbound efforts. Your mission will be to ignite growth by driving demand from new accounts and deepening engagement with current customers through strategic cross-sell and upsell initiatives. You will be a strategic leader and operational expert—shaping the global SDR strategy, building scalable programs and processes, and ensuring alignment across Marketing, Sales, and Customer Success. Your leadership will empower the team to exceed performance targets while maintaining a culture of learning, innovation, and collaboration.
The ideal candidate will have global leadership experience, experience building and managing high performing SDRs, be data-driven, and collaborate effectively with partners across marketing, sales and customer success. If you are excited by the fast pace of building a global business that is having an impact on the world, we’d love to hear from you!
Responsibilities
- Define and execute a global inbound and outbound Sales Development strategy that supports Coursera’s growth objectives and aligns with regional go-to-market priorities.
- Lead, mentor, and develop a high-performing SDR organization across multiple geographies; establish clear performance expectations, career development plans, and a culture of accountability and success.
- Partner with Enterprise Marketing, Field Sales, and Customer Success to ensure seamless orchestration between marketing campaigns, lead qualification, and sales follow-up, driving strong conversion rates and pipeline growth.
- Use data, metrics, and market insights to optimize SDR programs, forecast pipeline performance, create incentives to drive behaviors, and identify new opportunities for process improvement and automation.
- Collaborate with Enablement and Operations teams to implement tools, training, and best practices that enhance productivity and outbound effectiveness. Provide feedback to marketing teams to optimize lead generation programs based on lead conversion success.
- Champion innovation, testing new approaches and technologies that improve lead generation, personalization, and customer engagement globally.
- Represent Sales Development as a strategic voice in enterprise planning, helping to shape campaigns, messaging, and revenue strategies that accelerate Coursera’s enterprise expansion.
Qualifications
- 15+ years experience scaling global SDR organizations in fast growth Enterprise SaaS environment
- 7+ years of sales development management experience or similar management experience
- Highly collaborative and true team player (we before me) with a deep sense of ownership and accountability
- Executive presence and engagement skills
- Analytical skills and ability to leverage data to make business cases and decisions
- Strong verbal and written communication skills
Nice to haves:
- You have built and led global SDR organizations with 35+ individual contributors
- You have a proven record of sales success and possess strong collaboration and communication skills
- You identify and communicate organizational roadblocks and are able to work through them
- You have a robust Salesforce analysis and reporting skill set and have detailed knowledge of the SaaS tech stack including sourcing, prospecting, and outreach technologies
- You are comfortable in a fast-paced environment that requires the ability to work independently and adaptively, anticipate and mitigate friction points, and take initiative to promptly resolve and learn from challenges.
- Proven experience helping build/scale businesses
Compensation
This role is available in the following US Pay Zones:
Zone 3 OTE - $270K
Zone 4: OTE - $250K
At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.
US Pay Zones:
- US-Z1: Bay Area
- US-Z2: NYC and Seattle Metro
- US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
- US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI
If this opportunity interests you, you might like these courses on Coursera:
- Groundwork for Success in Sales Development
- Boosting Productivity through the Tech Stack
- Conversational Selling Playbook
Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at [email protected]. Learn more in our CCPA Applicant Notice and GDPR Recruitment Notice.
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