Hands-on HR generalist supporting HR operations, benefits administration, compliance, pay equity auditing, onboarding/offboarding, employee relations, and process improvement. Provide surge recruiting support, maintain HR documentation, analyze HR metrics, and use AI tools to automate and streamline People workflows across the US and Canada.
Wonolo (Work Now Locally) is disrupting the $140BN temporary staffing industry. Founded in 2014, Wonolo's mission is to help people find consistent work. Through our two-sided tech marketplace, we connect hundreds of businesses in need of front-line workers with 2 million underemployed workers in local markets across the United States, within minutes. Wonolo has raised over $200M in funding which will continue to help us empower the in-demand workforce by democratizing access to flexible work, opportunities to learn new skills, a living wage, and comprehensive portable benefits and perks.
We're looking for a Senior HR Generalist to join Wonolo's People team. This is a hands-on, full-scope role for someone who genuinely likes wearing multiple hats — one week you might be deep in a benefits question, the next you're auditing pay equity data, drafting a new policy, or jumping in to help Recruiting push through a hiring surge. You'll be a key operator on a lean team, which means real ownership and real visibility into how People work shapes the company.
This is a great fit for someone who's energized by modern ways of working, including using AI tools to work smarter, not just faster.
We welcome qualified candidates located anywhere in the United States #LI-Remote.
HR Operations
- Serve as a go-to resource for employees and managers on day-to-day HR questions
- Support pay equity and pay transparency data entry, auditing, and reporting
- Own or support key people processes: onboarding/offboarding, leave administration, employee records, and lifecycle transactions
- Support the performance management lifecycle
- Draft and maintain documentation (policies, guidelines, forms, and process docs) that are clear and usable, not just compliant
- Support employee relations matters (performance concerns, accommodation requests, and separations) with discretion and sound judgment
Benefits Administration & Compliance
- Assist in the administration of day-to-day benefits programs across the US and Canada, including benefits enrollment, vendor coordination, equity grant processing, and employee questions
- Help evaluate and improve benefits offerings and identify opportunities to simplify administration
- Stay current on North American (US and Canada) labor laws and regulations to keep the organization compliant
- Support audits, EEOC reporting, and other compliance-related documentation
- Ensure compliance of the company policies and procedures including developing and/or revising policies and procedures, implementing standard operating procedures that are aligned with applicable labor requirements
- Process & Continuous Improvement
- Compile and analyze HR metrics to support data-driven decisions
- Lead or contribute to initiatives that streamline and automate People workflows
- Bring an experimental mindset to using AI tools in day-to-day HR work; from documentation to process design
- Identify opportunities to improve policies and ensure the company is operating securely, scalably, and effectively
Recruiting & Talent (as needed)
- Provide surge support to the Recruiting/Talent team during periods of increased hiring need — sourcing, screening, or interview coordination
- Step in flexibly without owning a standing requisition load
- 4+ years of HR generalist experience spanning HR operations, benefits, and compliance
- Working knowledge of North American labor laws, compliance requirements, and HR best practices
- Comfortable with detailed data entry and auditing work (e.g., pay equity/transparency reporting) as well as higher-level process design
- Comfortable moving between strategic and tactical work; you can build a process and also run it
- A clear, direct communicator who documents things well and treats people like adults
- Curious about and open to using AI tools to improve how HR work gets done
If you have read up to this point, we hope you are excited about this opportunity to work at Wonolo! Even if your experience does not check every bullet point, we still highly encourage you to apply. The best hires do not always check off every box of a job description.
Nice to haves:
- Hands-on experience with AI tools applied to People/HR use cases
- Experience with modern HRIS platforms, especially Rippling
- Experience supporting HR through M&A or org change
- Prior recruiting or talent acquisition exposure, even if informal
Pay Range:
The expected pay range for this position is $81,000 - 115,000/year CAD. Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, and years and depth of relevant experience. Additionally, this role is currently eligible to participate in Wonolo’s equity plan as well as a range of health and wellbeing, retirement savings, and other benefits within a holistic total rewards offering.
Benefits and Perks:
- The opportunity for growth in a mission-driven and well-funded start-up
- Meaningful equity
- We pay 100% of the medical/dental/vision insurance premiums for you
- Generous parental leave plan
- Cell phone reimbursement and company laptop
- Retirement plans as well as life and disability insurance
- Access to no-cost on-demand mental health support, including counselling, mindfulness and meditation, and wellbeing courses
- We encourage a healthy work-life balance and offer flexible schedules, an open vacation policy, and the ability to work from anywhere in the U.S. or Canada (no more commutes!)
- Team outings, happy hours, company off-sites, and more!
Disclaimer: We only communicate with candidates through official @wonolo.com email addresses.
Employment scammers may impersonate legitimate recruiters, employers, or recruitment firms, using email, text messages, messaging apps (including, LinkedIn, WhatsApp, etc.), or fake social media accounts to contact you. They may advertise roles that do not exist, claim to represent Wonolo, or use our name and branding without authorization.
Wonolo is aware that individuals posing as recruiters have communicated with job seekers about positions with Wonolo that do not exist. We have received reports that the content and method of communication has varied, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive personal information.
Wonolo will never ask a candidate for employment for payment or financial information. All open positions are posted in country specific employment portals available at https://info.wonolo.com/careers/. All legitimate job postings on third-party employment sites will direct candidates to complete an application directly through the Wonolo careers page.
Candidates with additional questions or concerns regarding any recruiting communications or Wonolo’s recruiting process in general should email [email protected].
Wonolo is a two-sided job marketplace that serves over 2 million front-line workers, providing them access to flexible and consistent job opportunities across the United States within minutes, at companies such as Peloton, Coca-Cola, Neiman Marcus, Papa John's, and thousands more.
We are a remote-first company with 200+ full-time employees, and quickly scaling our team within the United States, Canada, and Latin America. We are well-funded and backed by leading investors including Sequoia Capital, Bain Capital, and Leeds Illuminate, among others.
Learn more about us:
Wonolo raises $140M to continue supporting over 1 million laborers and front-line workers
Wonolo is one of Glassdoor's best tech companies to work for in 2021
Why G2 Venture Partners Invested in Wonolo
Yong Kim (CEO) on why he's passionate about empowering the in-demand workforce
Commitment to Diversity, Inclusion, Equity, and Belonging
Wonolo welcomes you as you and celebrates our collective diversity. We work to serve the underserved, and we are built on the strength of our entire community. We know that diverse backgrounds, perspectives, and experiences make for the best teams, and help to drive high performance. We strive to ensure that our team represents different cultures, perspectives, and backgrounds, as these empower our team to come together to make the best decisions and the biggest impact.
Wonolo is an equal-opportunity employer. We work to ensure all people feel supported, empowered, and connected at work. A big part of this effort is through our support for members and allies of Employee Resource Groups. Individuals seeking to work at or with Wonolo are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.
Wonolo Privacy Statement
By providing your personal information and/or submitting your application, you agree that Wonolo may use your personal information for the purposes of carrying out its recruitment and hiring process, which may include, but is not limited to, reviewing your qualifications, verifying your information, communicating with you about the recruitment process, and retaining your personal data as otherwise needed for recruitment-related activities.
Information you provide Wonolo as part of the recruitment process is accessible only to those Wonolo employees and other third-party service providers involved with Wonolo's recruitment, interview, and onboarding process. Wonolo does not disclose your personal information to any third party in a manner that would be considered a sale under applicable laws. By providing your personal information as an applicant for this position or any other position at Wonolo, you agree that your personal data may be transferred and/or disclosed to Wonolo's third-party providers. This may include transfers to servers and databases outside the country where you provided Wonolo with your personal data.
Wonolo does not accept agency or consulting resumes. Please do not forward resumes to our job postings, email alias, Wonolo employees or any other organization location. Wonolo is not responsible for any fees related to unsolicited resumes.
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