Senior IT Program Manager

ROLE:  

Senior IT Program Manager is responsible for researching, planning, developing, and implementing TridentCare’s programs. This position will manage a streamlined demand intake process for new and ongoing projects. The incumbent is responsible for prioritizing needs and working closely with IT Solution Partners & Business stakeholders. Senior IT Program Manager will create business cases for budget approvals and deliver high-quality programs on time while remaining within the allocated budget.    

Role requires frequent interaction with senior level leadership both in the IT organization as well as with business stakeholders.  Financial management, organizational change management, speed of delivery and sponsorship alignment are the pillars of success for this role.

TASKS AND RESPONSIBILITIES:

• Runs projects and/or programs from inception to launch.
• Works with stakeholders to define and execute program business plans, focusing on delivering programs that support strategic vision and business priorities.
• Establishes a planning process to align business needs with annual budget.
• Develop and manage relationships with senior business leaders in the assigned vertical.
• Become a trusted technology advisor and solution broker for business partners within the assigned vertical.
• Ensures the execution of the program is carried out timely and within budget.
• Aligns program objectives and initiatives with the portfolio strategy accounting for any cross-program dependencies.
• Establishes consistent communication with stakeholders to understand expectations and business strategy as well as to communicate status of program and related projects.
• Provides project and/or program level updates and summaries to executive leadership.
• Coordinates with Procurement to develop Requests for Proposals (RFP) for external services and align budget accordingly.
• May manage vendor relationship(s)
• Partners with Application Development, Infrastructure, Security and/or Data team to align business need with technology road map, customer expectations and to develop execution plans.
• Plans for program risk and develops strategies for dealing with potential risks & creating mitigation plans.
• Maintains program budget and ensures resources are appropriately allocated.
• Assist IT Demand management in identifying the need for project requests and assisting business in articulating business value.
• Partner with IT Executive leadership to define vision with business units.
• Other duties as assigned.

REQUIRED SKILLS:

Minimum Qualifications:

• EDUCATION: Bachelor’s degree in Computer science, Business, or related field

• 8 years of experience leading/managing IT programs/projects
• Full range of PM skills and ability to communicate on following aspects:
• Stakeholder Management
• Budget Management
• Risk Management
• Proficient in Microsoft Project, MS Office applications including: Word, Excel, PowerPoint, and Outlook
• Proficient in various types of project management methodologies (Agile, Scrum, Waterfall etc.)
• Familiar with various IT and PM tools – JIRA, Confluence, SNOW SPM, etc.
• Strong communication, facilitation, and presentation skills across technical and senior operational management audiences
• Strong analytical and decision-making skills
• Excellent knowledge of project cost management including preparing cost estimates to determine project budgets, projecting Estimates to Complete (ETC), Estimates at Completion (EAC) and managing to total project budget
• Understands all aspects of IT software development lifecycle

Additional Qualifications:

• PMP Certification (or equivalent)