Senior Manager, Account Management (US East & EMEA)

Alation is pioneering the next era of data intelligence — powered by AI agents and trusted data. Organizations around the world rely on Alation to drive self-service analytics, cloud transformation, data governance, and AI innovation. Our technology helps enterprises connect people and data to make faster, smarter, and more confident decisions. With more than $340M in funding – valued at over $1.7 billion and more than 650 customers, including 40% of the Fortune 100.

As data becomes the foundation of every business, Alation is leading the way in helping organizations unlock their full potential. By bringing intelligence, automation, and trust to every interaction, we empower customers to scale data-driven innovation with confidence and speed.

Joining Alation means being part of a winning team shaping the future of AI-powered data intelligence. We move fast, think big, and deliver results together.

Job Description:

At Alation, we're not just about data; we are about fueling curiosity and empowering individuals to make informed decisions. In a world full of questions, we go beyond providing answers — we help people explore, understand, and use data effectively.

As the Sr. Manager, Account Management you will lead and develop a high-performing team of Account Managers supporting enterprise customers in the US East and EMEA regions. Foster a culture of accountability, continuous improvement, and operational excellence - delivering measurable customer outcomes that advance Alation’s mission in data intelligence and AI-powered solutions.

This role requires someone who can lead by example, coach and motivate a team to success, and drive portfolio retention and revenue growth. The ideal candidate thrives in a dynamic sales environment and demonstrates both strategic leadership and tactical execution.  This role is ideal for a people-first leader who thrives on being fully engaged. This is a highly engaged, hands-on leadership role - not one solely focused on rolling up forecasts.

What You’ll Do:

• Own retention and net revenue expansion targets within the US East and EMEA regions. 

• Coach, mentor, and develop  your team in identifying expansion opportunities and developing growth strategies.

• Develop and implement rigorous account planning and customer engagement framework that yields high-value customer outcomes and retention.

• Build a culture of operational excellence with disciplined forecasting, pipeline hygiene, and rigorous execution cadences.

• Support Account Managers with oversight of customer health, assess renewal risk, taking proactive measures to address customer needs.

• Partner with cross-functional teams to unlock customer value and represent the voice of clients to ensure delivery of a frictionless customer experience and transform customer insights into actionable priorities improving Alation’s GTM strategies and products. 

• Maintain active involvement with your teams’ accounts, frequently leading Quarterly Business Reviews (QBRs), negotiating renewals and expansions, and attending customer meetings in person and virtually.

• Champion Alation’s data intelligence and AI-driven solutions to help customers achieve trusted, innovative outcomes at scale.

What You Need:

• 8+ years of software sales experience with a proven record exceeding retention and growth targets.

• 3+ years leading high-performing teams; demonstrated ability to attract, develop, and retain top talent

• Experience selling SaaS or enterprise software solutions.

• Strong command of consultative and value-based selling; expertise with MEDDICC, Challenger Sale, or similar methodologies

• Executive-level communication skills; adept at influencing stakeholders and C-suite leaders.

• Success in high-growth, agile environments; bias for action and measurable results.

• Background in data analytics, data governance, cloud platforms, or related domains.

• Experience with CRM and sales enablement tools (e.g., Salesforce, Clari).

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Compensation Pay Range:

Salary Information

The base salary range is specific to the United States.  The salary of the final candidate selected for this role will be set based on a variety of factors, including but not limited to internal equity, experience, education, work location, specialty and training.  If the final candidate has a different level of experience, the base salary target range may be lower or higher than what is published.

Alation, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.                                   
 

The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.  
 

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