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Dentsu Creative

Senior Manager, Client Solutions and Planning

Reposted 5 Days Ago
Be an Early Applicant
In-Office
Chicago, IL, USA
72K-96K Annually
Senior level
In-Office
Chicago, IL, USA
72K-96K Annually
Senior level
The Senior Manager, Client Solutions & Planning ensures client satisfaction through account management, drives strategies for media performance, and leads team collaboration for campaign execution.
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Job Description:

We're looking for a Senior Manager, Client Solutions & Planning to join our team. The Senior Manager role is an important player in our team and helps support individual activation teams as well as the development of holistic, cross-channel plans. You will maintain client satisfaction by ensuring exceptional service and creating value for clients using account management and your experience establishing media strategies that drive performance.

You must demonstrate a strong working knowledge of the media space (Digital paid and earned mandatory, traditional preferred) as well as some familiarity with media research and systems. You will lead the daily account needs by assuring focus on key client goals, and communicating across teams internally to achieve business outcomes.

In this position, you will report to our Director, Client Solutions and Planning.

Responsibilities:

  • Facilitate cross-department collaboration related to planning efforts, campaign execution and measurement; contribute to brief development and requirements documentation

  • Support strategic planning and tactical activation with multi-channel teams and leads across a variety of digital channels

  • Daily collaborator with media team helping to manage accurate budget allocation and pacing

    • You will own day-to-day aspects of account financial management through creation of MAs, review of Insertion Orders, Prior month actualization and ongoing review of client facing budget logs

    • You will own monthly reconciliation of team hours vs. scoped allocation & submit to client for review

  • Lead development of presentations, performance recaps, case studies and merchandising materials

  • Own development of cross-channel QBRs (quarterly business reports) and ad-hoc project reporting

  • Demonstrate understanding of media principles and tactical application related to setup and implementation, and accurately translates Client objectives for the team related to projects

    • Key channel knowledge of paid search, organic search, client site optimization, as well as digital channels including social and programmatic media activation

  • Pull competitive and market intelligence, summarize important insights, and create clear headlines/takeaways

    • Own development of recurring and ad hoc reporting. Using available tools (Pathmatics, Nielsen, SimilarWeb) to create holistic views of client performance vs. determined data set

  • Identify areas of synergy and knowledge share across team to champion collaboration and holistic approaches to media

Qualifications:

  • Bachelor's degree or equivalent experience

  • 5+ years of experience in marketing

  • Experience working on large media teams within an agency environment (with focus on performance marketing channels like SEM, Organic Search, Site optimization)

  • Prior experience with performance reporting and synthesizing large amounts of data

  • Experience analyzing competitive landscapes and reporting using agency tools and compiling insights

  • Familiarity with Nielsen Ad Intel, Pathmatics, Prisma, MediaOcean, Web Analytics, Ad Servers, and/or Media Research tools

Additional Information:

The annual salary range for this position is $72,000 - $96,000. Placement within the salary range is based on a variety of factors including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

  • Medical, vision, and dental insurance,

  • Life insurance,

  • Short-term and long-term disability insurance,

  • 401k,

  • Flexible paid time off,

  • At least 15 paid holidays per year,

  • Paid sick and safe leave, and

  • Paid parental leave

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the "Apply" button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

Location:

Chicago

Brand:

Dentsu X

Time Type:

Full time

Contract Type:

Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. 

 

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to [email protected] by clicking on the link to let us  know the nature of your accommodation request and your contact information. We are here to support you.  

Top Skills

Ad Servers
Mediaocean
Nielsen Ad Intel
Pathmatics
Prisma
Web Analytics

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