Senior Manager, Project Program Management (UM Automation)

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The UM Automation team manages the implementation of strategic initiatives for the UM Clinical Services organization. These initiatives leverage technical capabilities such as artificial intelligence, rules engines, and predictive analytics to automate UM transactions, enhance workflow efficiencies, and improve experiences for providers and members.

This role is for a Scaled Agile Product Owner within the team. The Product Owner will be responsible for managing multiple features from conception through delivery. They will collaborate with the business to understand feature objectives, as well as with architecture and IT teams to break down features into user stories and acceptance criteria. This will involve creating detailed requirements documentation, including business process flows and outcome diagrams.

The Product Owner will be accountable for managing the team's backlog, preparing and executing PI (Program Increment) planning, refining user stories, defining the "definition of done," attending team demos, providing demos to stakeholders, accepting stories, and participating in team retrospectives. Additionally, they will be responsible for preparing regular governance updates to keep program management informed of progress and any issues.
Required Qualifications

Strong Experience as a Product Owner in a Scaled Agile (SAFe) Environment

Technical Proficiency in Automation Technologies

Strong Requirements Gathering and Documentation Skills

Cross-Functional Collaboration and Communication

Project and Backlog Management Skills

Preferred Qualifications
Technical education with experience in driving business projects; Healthcare domain knowledge; business process mapping
Education

BS/BA or equivalent experience and 8-10 years of experience related to standards & measurements, technology, systems and processes, including project consultation preferred.

Pay Range

The typical pay range for this role is:

$82,940.00 - $199,144.80

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/05/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.