Mercury Logo

Mercury

Senior Product Manager - Business Lending

Reposted 6 Days Ago
In-Office or Remote
Hiring Remotely in San Francisco, CA
190K-251K Annually
Senior level
In-Office or Remote
Hiring Remotely in San Francisco, CA
190K-251K Annually
Senior level
Own vision, strategy, and roadmap for Mercury's business lending products. Lead end-to-end lending journey from discovery and application to underwriting, funding, servicing, and repayment. Partner with risk, data science, engineering, design, legal, and operations to build compliant, fast, and user-friendly lending experiences. Define metrics, use data and experimentation to prioritize, and coordinate launches with marketing, sales, and support.
The summary above was generated by AI

In the days after the 1906 earthquake and fire destroyed most of San Francisco, the city's banks stayed shut, their vaults too hot to open for weeks. Amadeo Giannini, who ran the small Bank of Italy, did the opposite. He set up a makeshift desk on the wharf, a plank laid across two barrels, and began lending. Most of his customers were shopkeepers, fishermen, and tradespeople who had lost everything, including any papers proving who they were. So Giannini lent on a signature and a handshake, betting on the people in front of him. Those loans helped rebuild the city block by block, and, the story goes, every one of them was paid back.

That's the promise of a business loan: capital, offered fairly and fast, to people with the will and the plan to build something. More than a century later, too many growing businesses still hit a version of the closed vault: slow processes, opaque decisions, and paperwork that arrives too late to matter. 

At Mercury, we're building lending products that give growing businesses fast, fair, transparent access to the capital that lets them say yes when it counts. We're looking for a Senior PM to own this product end-to-end. You'll blend sharp product instincts with real empathy for business owners, partnering closely with risk, design, data science, engineering, and operations to ship a product that is both responsible and genuinely delightful to use.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

What You'll Do:

  • Own the vision, strategy, and roadmap for Mercury's business lending product suite
  • Drive the end-to-end customer journey — eligibility and discovery, application, underwriting and decisioning, funding, servicing, and repayment
  • Partner with risk and data science to design underwriting and decisioning experiences that balance speed and approval rates with sound credit and compliance controls
  • Work with design and engineering to make the application feel effortless, transparent, and trustworthy for business owners
  • Collaborate with banking partners, legal, and compliance to ensure the product is regulatory-compliant and operationally sound
  • Define and instrument the metrics that matter: conversion, approval and decline rates, time-to-funding, loss performance, repayment health, and customer satisfaction — and use them to prioritize
  • Use customer insight, market research, and data to decide what to build next, and make crisp tradeoffs between scope, risk, and speed
  • Partner with marketing, sales, and support to launch the product and bring it to the right customers at the right moment

What You Bring:

  • 7+ years of product management or aligned experience, with at least 2+ years in lending, credit, payments, or another regulated financial domain
  • Experience of building and scaling lending businesses
  • A strong grasp of the lending lifecycle: origination, underwriting, servicing, and repayment , and the risk and compliance considerations that come with it
  • Proven ability to ship AI-first and iterate on customer-facing products that solve real problems for users
  • Technical fluency: comfort partnering deeply with engineers and data scientists while translating complexity for business, risk, and compliance stakeholders
  • Strong customer empathy paired with the rigor to balance growth against credit, compliance, and operational realities
  • A track record of using data and experimentation to drive decisions and measurable outcomes
  • Comfort operating with ambiguity and setting direction in a fast-moving, greenfield product area

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

  • US employees (any location): $200,700 - $250,900
  • Canadian employees (any location): CAD 189,700 - 237,100

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

#LI-AT3

Similar Jobs

50 Minutes Ago
Remote or Hybrid
United States
Mid level
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Manage a caseload of initial long-term care eligibility files, review detailed medical records, make timely eligibility determinations, communicate decisions in writing and by phone, compile documentation, reconcile inconsistencies, engage medical/legal resources, and occasionally represent the company in deposition or trial.
Top Skills: MS Office
50 Minutes Ago
Remote or Hybrid
United States
Junior
Junior
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Handle inbound customer inquiries by phone and email for group disability claims, research policy/claim questions, process transactions, escalate as needed, and deliver empathetic, high-quality service while using multiple internal systems and attending in-person training.
50 Minutes Ago
Remote or Hybrid
United States
67K-67K Annually
Mid level
67K-67K Annually
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Supervise and coach a team of customer care associates to deliver excellent service on MetLife products. Monitor calls, provide feedback, create performance appraisals, ensure regulatory compliance (ERISA, HIPAA), partner with recruiting, and foster engagement and cross-team collaboration to meet business metrics.
Top Skills: ExcelMS OfficeMicrosoft Word

What you need to know about the Chicago Tech Scene

With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.

Key Facts About Chicago Tech

  • Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
  • Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
  • Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
  • Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account