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Role
We’re looking for a Senior Product Manager to own, shape, and scale a new game-changing AI product, driving its commercial impact and industry adoption. Our AI-powered Appeal Writer automates complex appeal workflows, allowing teams to focus on patient care. As a Senior Product Manager, New Products, you will lead the evolution of this platform. Your role involves deeply understanding user workflows, refining platform capabilities, and ruthlessly prioritizing initiatives that deliver measurable business outcomes. You’ll collaborate with engineering, data science, design, and client success to scale the product and balance innovation with execution. With a strong product and technical lens, you'll ensure the platform becomes the go-to solution for AI-assisted appeal. Reporting to the Director of Product Strategy, you’ll have the autonomy to execute, while aligning on market trends and growth strategy.
SmarterDx builds clinical AI that empowers hospitals to analyze the complete record of every patient to fully capture the value of care delivered. Founded by physicians in 2020, its proprietary AI platform understands the nuances of clinical reasoning, enabling hospitals to true the patient record for every discharge. By doing so, hospitals can recover millions in earned revenue, enhance care quality metrics, and optimize healthcare operations. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.
**This role is fully remote within the US**
What You’ll Do
- Own and scale the Denials product, defining its strategy, roadmap, and execution.
- Roll up your sleeves and ruthlessly prioritize features based on user needs, market demand, and commercial impact.
- Identify opportunities to improve automation, streamline workflows, and enhance usability for appeal writers.
- Work closely with engineering, data science, and design to translate AI predictions into real-world user value.
- Define, track, and report on key success metrics to measure product performance and adoption.
- Communicate clearly with stakeholders, ensuring alignment across product, sales, and customer success teams.
- Write and standardize product and technical documentation, modeling strong project management best practices.
What You Bring
- 5+ years of product management experience in B2B healthcare, ideally in automation, AI-driven workflows, or revenue cycle management.
- Proven ability to launch 0 to 1 products, scale and mature a product platform, balancing technical constraints with user needs.
- Experience working cross-functionally with engineering, data science, and UX teams to drive product success.
- Experience working directly with customers.
- Experience working with healthcare data products and using data visualization to drive user decisions.
Nice to Haves
- Strong understanding of appeals processes, revenue cycle operations, and payer-provider dynamics.
- Familiarity with healthcare data standards (HL7, FHIR) and EMR/EHR integrations.
- Prior experience in a high-growth startup or fast-paced product environment.
- Exposure to QA methodologies to ensure AI-generated content accuracy.
Compensation
- $165K to 195K salary + equity incentives
- Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 90-100% of your premiums and 70-90% for dependents, depending on the plan.
- One Medical Membership – Free membership included if you enroll in a SmarterDx medical plan.
- Paid Parental Leave – Up to 12 weeks of paid leave for birth or adoption.
- Remote-First Team – Work from anywhere in the U.S. with a $400 home office reimbursement stipend.
- Unlimited PTO & 10 Holidays – 4 of which include floating holidays so you can recognize the days that matter most to you.
- Learning & Development Budget – $500 per year (prorated) for courses, books, and resources to expand your skills.
- 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Empower.
- Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
- Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.
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