Senior Product Manager, Telehealth (Remote, ATX or NY Preferred)

You'll be responsible for:

Telehealth product experiences — video, messaging, async care

Provider-facing tools and clinical workflow optimization

Care coordination and consult completion rates

Clinical outcome metrics across consumer and enterprise programs

Why this role is challenging:

Multiple stakeholders with competing priorities: consumers, providers, clinical ops, health plan clients

Healthcare regulatory and compliance requirements are real constraints

You'll balance platform scale with clinical quality — no shortcuts

Success means patients get better care, not just better software

What success looks like in the first year:

Own and improve clinical completion metrics across programs

Ship product improvements that measurably impact provider efficiency

Build trusted partnerships with clinical operations leadership

Navigate at least one complex regulatory or compliance challenge

Establish the telehealth platform roadmap for the following year

What we are looking for:

You have:

6+ years of product management experience

At least 3 years working in healthcare, healthtech, or clinical products

Direct experience with telehealth, care coordination, EHR systems, or clinical workflows

A track record of shipping products that improved clinical or operational outcomes

Experience partnering with clinical stakeholders — you can earn trust with physicians and nurses

Comfort with technical systems: APIs, integrations, healthcare data standards

Strong analytical skills and data-informed decision making

Even better if you have:

Experience with multiple telehealth platforms or clinical vendors

Background in diagnostics, lab operations, or clinical decision support

B2B healthcare product experience

Worked at a startup or scale-up where you built in ambiguity

You'll thrive here if:

Healthcare complexity energizes you — you see it as interesting, not frustrating

You're rigorous about clinical quality but still ship fast

You can context-switch between strategic planning and tactical execution

You want to build products that make a real difference in how people access care