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Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.
Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.
If that mission has you hungry in more ways than one, you’ve found the right job posting.
We are seeking a Senior Program Manager – Cold Chain Logistics Operations to lead critical logistics initiatives across last-mile, middle-mile, and third-party delivery networks. This role will be responsible for optimizing routing, enhancing 3PL performance, scaling middle-mile infrastructure, and driving logistics analytics to improve delivery reliability and cost efficiency.
Responsibilities:- 3PL Partnership Management: Oversee national third-party logistics relationships, ensuring contract compliance, performance benchmarking, and continuous service improvement.
- Routing Optimization: Lead initiatives to improve routing density, reduce delivery times, and increase delivery reliability across urban and suburban zones.
- 3PL Performance Improvement: Establish KPIs and governance models for tracking 3PL partner performance; implement corrective action plans and standardization programs.
- Middle Mile Infrastructure Development: Design and scale regional middle-mile transportation models to improve inter-hub connectivity and reduce dwell time between fulfillment and delivery.
- Logistics Analytics & Reporting: Build and maintain dashboards to monitor cost-per-delivery, on-time rates, exception trends, and cold chain integrity; translate insights into strategic action plans.
- Cross-Functional Collaboration: Work closely with Fulfillment, Tech, Culinary, and Customer Experience teams to align logistics strategies with broader operational goals.
- Market Expansion Support: Lead logistics readiness and rollout for new regions, including route planning, 3PL onboarding, and service integration.
Process Standardization:
Develop SOPs, playbooks, and scalable workflows to ensure consistency and repeatability in delivery execution across the network.
Qualifications:- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- 5+ years of experience managing logistics or delivery operations across multiple regions, with specific experience working with 3PLs.
- Proven success in routing optimization and performance improvement initiatives within delivery or food logistics.
- Strong analytical and communication skills, with ability to influence both vendors and internal stakeholders.
- Willingness to travel (25%) and maintain onsite presence (~50%) at CookUnity locations.
- Master’s degree in Supply Chain, Logistics, Operations Management, or Business.
- Lean Six Sigma certification (Green Belt or higher), with experience applying it to logistics or transportation environments.
- Experience designing and implementing hub-and-spoke or middle-mile logistics infrastructure for cold chain or perishable products.
- Proficiency in tools such as Tableau, SQL, Power BI, routing software, and Lucidchart.
- Deep knowledge of cold chain delivery challenges and last-mile service optimization.
Experience in managing vendor SLAs and developing operational governance frameworks.
Learn More About CookUnityWe believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.
We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!
Benefits🩺 Health Insurance coverage
🌅 401k Plan
📈 We grow, you grow: Stock Options Plan granted on Day 1
🌟 Eligible for a bi-annual performance bonus
⛱ Unlimited PTO
🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
🐣 Paid Family leave
🕯 Compassionate Leave: 3-5 days each time the need arises
🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
🧘🏽♀️ Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle
👩🏾🏫 Personalized Spanish coach
🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!
If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time!
CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
A quick note for all candidates
We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “proof of humanity” to confirm that we’re connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:
- Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com
- Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official LinkedIn Company Page.
- We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.
- We’ll never ask for payment or personal financial details. If anyone does, please don’t share any information and let us know right away.
If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.
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