Senior QA Engineer

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our careers page.  

The Role in Brief:

Senior QA Engineer

As a critical member of the performance technologies quality assurance (QA) team, the Senior QA Engineer is responsible for creating automated software test scenarios in an agile environment for functional, regression, and performance tests for web and mobile based applications. The Senior QA Engineer will validate user interfaces of products built with various technological solutions and ensure the correctness of data flowing through each stage of the product process. Applying strong technical and communication skills, the Senior QA Engineer will collaborate with other QA team members, developers, and business partners while providing testing support throughout the entire development life cycle, in order to deliver high quality products to our partners.

This role may be based out of EAB’s Washington, DC office; Richmond, VA office; or open to remote work within the continental U.S.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

Primary Responsibilities:

• Participate and provide input on features, story requirements, design, estimation, and automation test approach discussions
• Own the creation and ongoing maintenance of test automation artifacts
• Strong experience of automation testing tools/frameworks (Cucumber, Behave, Jmeter); experience building an automation framework
• Collaborate with the QA team, development team, and business partners to ensure the scope of tests is comprehensive and aligned with team’s quality goals.
• Experience with identifying defects and overall defect management using QA tools
• Experience collaborating across onsite/offshore teams and managing automation expectations including owning automation QA sign offs for feature releases and frequent patch releases
• Demonstrate programming skills and proven experience in Python or Java
• Provide input during key sprint team review sessions (e.g., iteration kickoff/retrospectives, release readiness, etc.)
• Participate in QA process improvement initiatives and cross-team/company activities   

Basic Qualifications:

• Bachelor’s degree in computer science, engineering, or equivalent experience
• 5+ years of direct QA automation experience in a web or mobile development environment
• Proven hands-on experience with BDD frameworks and coding languages
• Proficiency in mobile automation and experience in creating cross-platform test frameworks and maintaining test suites across Android and iOS
• Experience creating comprehensive automated test scenarios, data across multiple levels: feature, integration, and end-to-end
• Strong understanding of functional and regression testing for complex workflows
• Knowledge of Agile/Scrum development methodologies.
• Familiarity with CI/CD tools (e.g., GitLab, etc)
• Knowledge of database concepts and proficiency with any RDBMS
• Familiarity with general programming concepts such as loops, packages, builds, and source control
• Excellent verbal and written communication skills, with experience collaborating across onshore/offshore teams
• Ability to manage multiple priorities in a fast-paced environment

Ideal Qualifications:

• Experience working in a cloud-based environment
• Exposure to AI or ML-based products, and AI-powered test automation tools (e.g., Testim, mabl, Functionize)
• Experience using generative AI to enhance QA productivity (e.g., for test design or data generation)
• Familiarity with AI testing principles such as explainability, bias detection, and validation of machine learning outcomes.
• Prior exposure to security testing
• Knowledge of higher education data and/or university IT systems
• Ability to work collaboratively in a results-driven, team-oriented environment
• Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration

If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation:

The anticipated starting salary (base) range for this role is $85,500 - $115,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance. 

Benefits:

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:

• Medical, dental, and vision insurance plans; dependents and domestic partners eligible
• 20+ days of PTO annually, in addition to paid firm and floating holidays
• Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
• 401(k) retirement savings plan with annual discretionary company matching contribution
• Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
• Employee assistance program with counseling services and resources available to all employees and immediate family
• Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
• Fertility treatment coverage and adoption or surrogacy assistance
• Paid parental leave with phase back to work program for birthing and non-birthing parents
• Access to milk shipping service to support nursing employees during business travel
• Discounted pet health insurance coverage for dog and cat family members
• Company-provided life, AD&D, and disability insurance
• Financial wellness resources and membership in a robust employee discount program
• Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities

Benefits kick in day one; learn more at eab.com/careers/benefits.

At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected, and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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