Senior Salesforce Administrator

Hi, We're AffiniPay!
AffiniPay is a leading fintech company, based out of Austin, Texas. As the market leader in professional services payments and practice management software, AffiniPay's tech products serve legal, accounting, architectural, engineering and construction firms. AffiniPay has been recognized as one of Inc. 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!
AffiniPay is in search of a Salesforce Administrator to own the configuration, design and functionality of our Salesforce.com platform that is used across the entire organization from sales, marketing, and operations. As the Salesforce Administrator, you are not only Salesforce certified, but you are very well versed in the various integration configurations via APIs within the platform. You are an extremely collaborative individual with the ability to communicate effectively with both technical and non-technical individuals. You are a creative problem solver, and have a passion for going above and beyond your customers' expectations.
What You'll Do

• Responsible for configuration, design, functionality and end-user support of the Salesforce.com platform
• Configure Profiles, Roles, Permission Sets, and Sharing Settings to support our user base of 300+ users
• Work with other SFDC administrators/developers to configure and maintain best practice architecture, custom objects, record types, fields, page layouts, formulas, data validation rules, flows, approval processes, installed packages, etc. within Salesforce and integrated systems.
• Manage/Support/Implement the integration of applications connected to Salesforce, including but not limited to Marketo, Intercom, Zuora, Zoom, Outreach, Gong, OKTA etc.
• Maintain overall Salesforce system health/configuration in development, QA, UAT and production environments
• Manage multiple competing priorities through effective organization and communication
• Provide end-user support and training to ensure effective use of the platform
• Document processes, best practices, and solutions for both technical and non-technical users.

About You

• Salesforce Administrator Certification (Required) / Advanced Administrator (Preferred)
• 2+ years of solid hands-on experience in Salesforce administration
• Experience in Salesforce Lightning UI Design
• Strong understanding of API / Integration configurations through installed managed packages and middleware applications like Workato or Zapier
• Strong business analysis and functional experience, including requirements gathering, creating solutions, and/or deploying solutions to end users
• Strong attention to detail and excellent problem solving skills
• Strong verbal and written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
• Understanding of and experience with Salesforce architecture and API
• A bachelor's degree in computer science or equivalent work experience
• Proficient in English
• This position is preferred to sit in Austin, Texas

Our Story
Founded in 2005, AffiniPay's mission is to build technology products that helps professionals focus on the work they love. As the leader in the professional payments industry, AffiniPay's products serve legal, accounting, architectural, engineering and construction firms. Our portfolio of software solutions include MyCase (Legal Practice Management Software), CASEpeer (Practice Management for Personal Injury Firms), and Docketwise (Immigration & Case Management Software). Our portfolio of payment solutions include LawPay (Legal), AffiniPay for Associations (Associations), CPACharge (Accounting Professionals), and ClientPay (Architect, Engineer, and Construction). AffiniPay's products serve over one hundred thousand users, and we are noted as one of the fastest growing tech companies in Austin, Texas. We are constantly looking for talent to join our team to continue playing a key part in unlocking our potential.
Diversity, Equity & Inclusion at AffiniPay
At AffiniPay, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach.
Benefits that Benefit You!
As a people first culture, we believe it is important that our teammates are happy, healthy, and productive. In order to best support that, AffiniPay provides award-winning benefits that can make a difference in your life - right now and for the future.

• All employees receive fully covered medical, dental and vision coverage - Choose from our 2 available health plans based on what fits you and/or your family!
• Have some fur babies? - We offer them insurance too!
• RELAX and enjoy your time away with our flexible paid time off policy!
• We will help you plan for your future - 401K, or RRSP if in Canada, with a company match
• Competitive compensation packages that include mid-year and end-of-year bonuses and equity options for all full-time employees
• Health Wellness Program that includes nutrition consultations, mental health apps, and access to discounted memberships
• Have plans to grow your family? - Parental resources, including 16 weeks of paid time off for primary caregivers
• Professional development opportunities including mentorships, leadership programs and our AffiniPayU courses
• We believe it is important to give back with our Matching Gift Program and organized activities focused on donations, volunteerism and supporting the local communities throughout the country
• D&I initiatives provide educational opportunities regarding multicultural issues, tolerance, and celebrating diversity among our entire staff
• An incredible, in-office experience at our headquarters in Austin and San Diego including free lunch delivery, a fully stocked kitchen, and some "sweet" surprises for those afternoon pick-me-ups

Security Advisory
Our hiring teams at AffiniPay are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the AffiniPay domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.