Senior Software Developer, Voice & Messaging

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

We are currently seeking a Senior Software Developer to join our rapidly growing Engineering team. This role is for someone who is passionate about building innovative solutions and being exposed to new challenges and technologies while making an impact. This role is available to candidates across North America (US and Canada). If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum twice per week on one of our Anchor Days.

We at Clio have an amazing team that is on a mission to transform the legal experience for all, and our engineering team's goal is to deliver an incredible experience to our customers. To enable that experience, our development team strives to optimize our efforts on performance, reliability, scalability, and a beautiful and intuitive interface.

We're a brand-new team building the Voice & Messaging pillar of Clio's Unified Communications initiative — bringing voice, messaging, and email into a single, consistent experience across the Clio product suite. Designed from the ground up to plug into Clio Manage, Grow, and the rest of the Clio ecosystem, this is greenfield work where you'll have a real say in shaping the architecture: a serverless, event-driven backend on AWS (Node.js, Lambda, API Gateway, DynamoDB) paired with real-time call infrastructure built on WebRTC, SIP, and LiveKit. We work at the intersection of real-time communications, regulatory compliance (call detail record retention, data residency, encryption), and tight practice management integration — what we build is mission-critical infrastructure for law firms around the world.

• Work with a team of developers to solve complex problems and provide elegant solutions to Clio customers

• Work in an agile environment with our team of full stack developers across a variety of projects

• Learn new things, challenge yourself, and hone your craft as a Node.js and serverless expert

• Participate in diverse projects and collaborate with multiple engineering teams across Canada, the United States, and Ireland

• Review and provide feedback on code, both from within your own team or across all of Clio

• Collaborate with teams across Clio to diagnose, understand, and solve problems, and to build solutions that may span many areas

• Teach and learn from those around you — providing constructive feedback, and taking on feedback to help grow

• Experience in software development, specifically with building web and real-time applications using Node.js on a serverless AWS stack (Lambda, API Gateway, DynamoDB)

• Familiarity with real-time voice and video technologies — WebRTC, VoIP/SIP, and frameworks like LiveKit

• A track record of deploying and maintaining production code at scale

• The ability to gain fluency in new technologies quickly and work effectively in an ever-evolving environment that includes distributed teams and customers

• Demonstrated success in mentorship in software development, particularly using an Agile process and with large-scale SaaS products

• A diverse base of knowledge that allows you to help your team solve complex technical problems

• A history of past projects, including notable successes and lessons learned

• Clear communication skills and the ability to build high-trust relationships with fellow Clions and customers

• A keen interest in improving your craft by using AI

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week. 

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution 

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.