Senior Solution Architect

We are not currently accepting applications from residents of NY, CO, CA and WA for this role

SENIOR SOLUTION ARCHITECT

REPORTS TO: Senior Manager of PS

DIRECT REPORTS: No

As part of our Solution Architecture team, you are working with experienced colleagues to implement our solutions within customer projects, owning and managing the design from initial design workshops until go-live. 

RESPONSIBILITIES:

• Understand and connect customers’ existing business processes and technology to propose the e2open solution to create measurable business value
• Conduct and lead business and technical design workshops around our customers’ complex global US Customs Import processes to create highly scalable and sustainable solutions 
• Synthesize customer’s business requirements to create clear and comprehensive use cases, functional design requirements and technical system requirements 
• Act as the key resource to ensure the customer is comfortable that solution design addresses requirements
• Define the overall integration architecture between different customer systems and the e2open stack in terms of functional data flow and data choreography
• You support our program directors to manage scope against contract 
• Perform fit gap analysis between e2open cloud product functionality and the client’s requirements 
• Be a leader on a team of technical and business analysts and engineers, foster a productive team environment, leverage diverse views to encourage innovation, and mentor team members to ensure their success and growth 
• Capture and share best practice knowledge among e2open Professional Services community 
• Ensure the designed solution is translated and implemented. 
• Liaise with different Product Stakeholders in shaping the Product Roadmap 
• Effort analysis and estimate the implementation effort. 
• Provide project status updates for assigned tasks on a timely basis
• Other duties as assigned

QUALIFICATIONS AND EXPERIENCE:

• Understanding of US Customs Imports practices strategies and industry best practices
• US Customs Broker’s license is a plus
• 2-4 years as a Solution Architect or 5-7 years working in US Customs Import-related field in increasingly responsible roles including implementing complex solutions in an enterprise customer environment
• Previous experience implementing software using a software development lifecycle (SDLC) implementation model
• Experience in data analysis (practice dependent)
• Good technological proficiency (data science, SQL) is a plus
• Strong analytical and problem-solving skills
• Bachelor’s degree in a technical or business field, Master’s degree a plus
• Excellent English communication (oral, written, presentation) and interpersonal skills.
• Supply chain certification is a plus 

PHYSICAL REQUIREMENTS:  

• General office environment and responsibilities requiring: 
  • Extensive use of the computer which involves viewing a monitor and keyboarding for most of the workday 
  • Placing and receiving phone calls 
  • Occasionally moving and lifting objects up to 20 pounds 
  • May require occasional travel as needed 

E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. 
E2open participates in the E-verify program in certain locations, as required by law 

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