Manage Solutions Engineering for Cloudflare, leading a geographically distributed team while partnering with Sales to enhance customer engagement and growth.
Available Locations: New York City & Tri-state area. What you'll do as a Solutions Engineering Manager
As the SE leader for Cloudflare Digital Native East, you will be responsible for managing a cross functional, full sales life cycle and technical activities for Cloudflare Digital Native customers. The role requires someone with strong leadership, interpersonal, and business acumen to work with Sales to grow our account base. The SE Manager will manage a team of SEs that are geographically distributed in the US East Enterprise Named region. The SE team partners with the Enterprise Named teams that are also geographically distributed in the US East, as well as Customer Success and Partner organization, and is responsible for providing the value of Cloudflare products to customers and prospects
Examples of desirable skills, knowledge, experience and goals
Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.
Ultimately, you are passionate about technology and people, and have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other and you will be an integral part of driving that culture.
Requirements
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Financial Benefits
Time Off
As the SE leader for Cloudflare Digital Native East, you will be responsible for managing a cross functional, full sales life cycle and technical activities for Cloudflare Digital Native customers. The role requires someone with strong leadership, interpersonal, and business acumen to work with Sales to grow our account base. The SE Manager will manage a team of SEs that are geographically distributed in the US East Enterprise Named region. The SE team partners with the Enterprise Named teams that are also geographically distributed in the US East, as well as Customer Success and Partner organization, and is responsible for providing the value of Cloudflare products to customers and prospects
Examples of desirable skills, knowledge, experience and goals
Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.
Ultimately, you are passionate about technology and people, and have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other and you will be an integral part of driving that culture.
Requirements
- 8+ years of relevant experience with a Bachelor's Degree in Computer Science, Engineering, Management Information Systems or another related field or its equivalent.
- 5+ years of experience with internet technologies / protocols and / or cloud technologies
- Minimum 3 year of team lead/team management experience
- Experience managing opportunity sales cycles and identifying technical proof activities
- Demonstrated operations and organization skills implementation and driving best practices with cross functional organizations.
- Strong organizational and analytical skills.
- Outstanding interpersonal skills with a proven track record of successfully building collaboration around important initiatives.
- Successful track record of working and influencing matrixed organizations.
- Strong written and verbal communication skills, including the ability to effectively present technical and business related subjects to all audiences.
- Demonstrated problem solving skills, drive for results, interpersonal savvy, and customer focus.
Compensation
- For New York City, Washington D.C. and Seattle based hires: Estimated annual salary of $233,000 - $285,000.
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
Top Skills
Cloud Technologies
Internet Protocols
Similar Jobs at Cloudflare
Cloud • Information Technology • Security • Software • Cybersecurity
As a Solutions Engineering Manager, you will lead a remote team, handling sales cycles, providing technical value to customers, and fostering collaboration with cross-functional teams.
Top Skills:
Cloud TechnologiesInternet Technologies
Cloud • Information Technology • Security • Software • Cybersecurity
As a Senior Solutions Engineering Manager, you will lead a geographically distributed team, overseeing sales cycles and technical activities for Cloudflare Digital Native customers, while enhancing collaboration and driving best practices.
Top Skills:
Cloud TechnologiesInternet TechnologiesProtocols
Cloud • Information Technology • Security • Software • Cybersecurity
As a Senior Solutions Engineer, you will drive technical discussions in the sales cycle, support customer success on the Cloudflare platform, and provide strategic guidance on internet security and performance while collaborating with internal teams.
Top Skills:
BashBgpDnsGoGreHTTPJavaScriptLuaOsi ModelPythonSslTcpTlsUdp
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory

