Senior Manager, Global Hotel Chain Partnerships

| Chicago, IL, USA | Hybrid
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About Us

We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel.

Our aim is to revolutionise the $1.3 trillion business travel market by combining an unrivalled choice of travel options with a powerful booking and management platform and access to 24/7 customer support we’ve become the leading all-in-one travel management solution. 

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1200 people in 9 offices across Europe and North America. In 2022 we became a ‘unicorn’ and in 2024 we raised $104 million in additional investment, with a total valuation of $1.4 billion.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work,  one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to supercharge their corporate travel. 

About the Role

We are looking for a Senior Supplier Relations Manager to join our team! In this role, you will be responsible for a portfolio of suppliers, securing content dedicated to TravelPerk. It is a multi-faceted position, providing end-to-end supplier management, encompassing negotiations, contract execution, business development, and with strong autonomy to manage and maximize the portfolio of suppliers. 

Responsibilities:

  • Supplier relationship management - Develop, maintain and balance supplier relationships while maximizing revenue opportunities for TravelPerk.
  • Effective negotiation - Lead the negotiation of agreements with suppliers on behalf of TravelPerk while having a good understanding of all contract implications and impact on the business.
  • Implementation of strategies for strengthening and developing suppliers relations to guarantee the highest quality of inventory.
  • Revenue focus - Analyze, identify and direct the execution of additional revenue opportunities
  • Ensuring that commercial development commitments from suppliers are executed:
    • Expected commissions are being paid in line with the expectations.
    • Expected costs are aligned with contractual obligations.
  • Monitor and report on portfolio performance.
  • Provide the team with a revenue and cost forecasting of the profile.
  • Supplier onboarding into TravelPerk, ensuring all affected departments are being considered when bringing new suppliers.
  • Understand clients needs and how they can be supported from a supplier perspective.
  • Collaborate functionally and regionally with all relevant departments (operations, customer management, data, business development) to align strategies, generate commitment and optimize results.
  • Business travel might be required from time to time.

Outcomes:

  • Identify inventory gaps in your own markets/regions.
  • Analyse the opportunity of integrating with other suppliers and prioritise them.
  • Ensure the Sales team has a clear understanding of our ground transportation product.
  • Keep track of GMV and revenues generated by each supplier.
  • Manage contract renewals and renegotiate conditions when needed.
  • Sell marketing opportunities.
  • Conduct business review by video call and/or on-site for larger partners.
  • Manage back office requirements to ensure those relationships.
  • Work with the Sales team to present clients with different suppliers that can help them improve their travel spend.

Required skills and experience:

  • Experience in travel industry, preferably working in TMCs but open to all travel backgrounds.
  • Strong familiarity with regional hotel brands specially in the UK market.
  • In-depth knowledge of travel online & B2B distribution and its evolving landscape.
  • Understanding of connectivity and API integrations.
  • Understanding of travel distribution and revenue management principles.
  • Strong negotiation skills and a consultative approach.
  • High degree of financial discernment and business acumen with a demonstrated ability to translate data into concrete conclusions and recommendations.
  • Exceptional written and verbal communication skills in English to be able to negotiate with suppliers, German language goes as a plus.

On top of that, we are looking for the following attributes:

  • True owner - You assume responsibility and commitment to tight, challenging deadlines.
  • Data-driven and reporting mindset - You talk through numbers, and only use opinions when the search for data showed no results.
  • Continuous improvement is part of your DNA.
  • You are used to planning and working with data to meet your goals. You also embrace the startup fast-pace and take the “better done than perfect” approach when required.
  • Self-organised, proactive and strong attention to detail.
  • Willingness to go beyond the call of duty to get the job done.
  • Whatever the problem, you are always part of the solution, either solo or as a part of your team.
  • You are always willing to help a colleague, regardless of it being your responsibility or not.
  • Your peers and managers can trust you. You are a team player, and care more about the team’s success than your career gains.
  • You seek feedback early and often while being open to constructive and direct criticism.

What do we offer?

  • Competitive compensation, including equity in TravelPerk
  • Generous vacation days so you can rest and recharge
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date
  • Financial benefits like 401k with company matching and an HSA plan
  • Family services that include adoption benefits and equal paid parental leave
  • Global presence and hybrid work availability
  • Unforgettable TravelPerk events, including travel to one of our hubs
  • Learning and professional development opportunities
  • Mental health support tool for your wellbeing
  • Exponential growth opportunities
  • VolunteerPerk - 16 paid hours per year to volunteer for a cause of your choice.
  •  "Work from anywhere" in the world allowance of 20 working days per year.

How we work

Our Vision is for a world where TravelPerk serves as the platform for human connection in-real-life (IRL). We take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our Chicago, Boston, or Miami hub. We fundamentally believe in the value of meeting in-real-life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

TravelPerk is a global company with a diverse customer base—and we want to ensure the people behind our product reflect that. We’re an equal opportunity employer, meaning you’re welcome at TravelPerk regardless of your appearance, where you’re from, or anything else that makes you.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • PythonLanguages
    • DjangoFrameworks
    • RabbitMQFrameworks
    • DockerFrameworks
    • Docker Compose Frameworks
    • TornadoFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • ElasticsearchDatabases
    • LookerAnalytics
    • FigmaDesign
    • SketchDesign
    • JIRAManagement
    • NotionManagement
    • WordpressCMS
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • MarketoEmail
    • ApolloLead Gen
    • LeadIQLead Gen
    • CognizantLead Gen
    • Google AnalyticsLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration

Location

Our 40 person Chicago office, located right in the heart of Fulton Market, is surrounded by some of the city's best restaurants and there are plenty of great lunch options and places to go after work. We're easily accessible via bus or L train--just off the Morgan Green/Pink line!

An Insider's view of TravelPerk

What’s the vibe like in the office?

The office feels very warm and natural. Atmosphere is built on people, and the people I work with are great. Your interactions are not limited to only your team or certain individuals; you can easily walk from one end of the office to the other and have a real, genuine conversation with everyone along the way.

Manish

Sales Executive

What does your typical day look like?

As an Account Manager, I have the unique opportunity of wearing multiple hats. The primary focus of my role is to provide exceptional client engagement to support their business growth. While my clients remain my top priority, I stay connected and involved with cross-functioning teams to share ideas and collaborate on projects throughout the day.

Siri

Account Manager

How has your career grown since starting at the company?

I found my passion in sales during my internship with TravelPerk. Since then, I've had the chance to learn different aspects of the business from account management to marketing, operations, product, and HR. As the company grew, so did I. Today, I'm part of the US leadership team and manage a team of Account Executives in our new Miami office.

Maria

Sales Manager, Sales Executives - North America

What makes someone successful on your team?

Our values at TravelPerk are not just words, we really live by them. Every day I see successful team members taking ownership of their work to find the best way to have a real impact. They spot opportunities and raise their hands to be part of the solution. It doesn't matter if you've been here for 3 years or 3 weeks, you can make a difference.

Flick

Community and Development Director

What are TravelPerk Perks + Benefits

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
In-person revenue kickoff
Diversity
Diversity employee resource groups
Women @ TravelPerk, PridePerk, Parents @ TravelPerk
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
We offer 8 different medical plans so employees can select whatever plan best meets their needs. Insurance coverage also starts on your first day of employment!
Life insurance
Wellness programs
Mental health benefits
Every employee may sign up for a free iFeel account that includes up to 16 free virtual therapy sessions per year.
Financial & Retirement
401(K)
401(K) matching
Company equity
One of our company values is We are All Owners, so we make sure every offer includes equity in the form of stock options.
Child Care & Parental Leave
Generous parental leave
Both birthing and non-birthing parents with at least six months of service enjoy 12 weeks of paid "Baby Bonding Leave". Birthing parents may also have 4 weeks of paid leave before the due date.
Adoption Assistance
Vacation + Time Off
Generous PTO
TravelPerk offers 20 PTO days per year.
Paid volunteer time
All employees receive 16 volunteer hours per year.
Paid holidays
Paid sick days
US employees receive 8 sick days per year.
Office Perks
Commuter benefits
TravelPerk offers pre-tax commuter benefits for all US employees.
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Pet friendly
Relocation assistance
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

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