HR Technology Workday HCM Strategy & Configuration Lead

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

CVS Health is looking for a Workday HCM Strategy & Configuration Lead to join our Human Resources Technology team. We’re seeking an experienced and motivated individual who is ready to take on the challenge of supporting HR and Payroll business operations by providing optimal and scalable technological solutions.

This person will be an integral part of a team responsible for Workday HCM for domestic (USA) and international employees meeting the needs of CVS Health’s Payroll, Legal and Human Resources business partners and stakeholders. The ideal candidate will possess a combination of functional and technical expertise, as well as a demonstrated ability to work collaboratively with both technical and non-technical partners.  

Primary Responsibilities:

• Provides integral support to the Human Resources and Payroll organizations for their technology needs collaborating with HR Business Partners, COEs and HR Shared Services across all business segments.
• Establishes cross-functional relationships throughout HR Technology and Human Resources to ensure solutions and initiatives are effectively designed and implemented.
• Works with dedication and motivation with colleague satisfaction as key goal.
• Collaborates with business and technical partners to support the Workday Core HCM functional area and roadmap, including the established list of global priorities.
• Understands the needs of the business and evaluates Workday capabilities through research and testing.
• Maintains clear and up to date list of key deliverables and timelines, developing plans to achieve those targets and proactively communicating progress to a variety of stakeholders.
• Ensure that the delivered product meets or exceeds the business' needs and business objectives.
• Supports enhancements, project requests and defects, providing optimal and timely solutions.
• Gathers requirements, business process optimization, fit-gap analysis, functional design, configuration and testing, creating necessary documentation in each stage.
• Collaborates with key cross-functional partners to maintain transparency, consistency in delivery, and set expectations.
• Actively participates in Workday's semi-annual release process, engaging with release team on cross-functional initiatives and liaising with Business Leads on critical impacts and upcoming enhancement opportunities. Supports regression testing and guide regression testing teams.
• Awareness of new and planned Workday functionality, actively engaging with the Workday Community to prepare and communicate changes that could impact business.
• Leads the translation of business requirements to technical solutions and creating appropriate timelines.
• Maintains up to date documentation in tracking tools.
• Performs and supports user acceptance testing and creates necessary documentation including test plans, test scenarios, test cases and test results.
• Integrates relevant data and information and apply the findings to positively impact the Workday strategy and share key insights and actions based on data and metrics.
• Challenges partners to think differently regarding HR and Payroll processes and operational issues; acting as a thought partner and modeling creative problem-solving to impact business decisions.
• Generate reports and analytics to support various business needs.

This role may be working onsite 2 days a week in one of CVS Health's core hubs in: Farmers Branch, TX; Scottsdale, AZ; Hartford, CT or Woonsocket, RI. Full-time Remote candidates will also be considered.

Required Qualifications

• 5+ years' experience configuring the Core HCM product area for domestic and international colleagues.
• 4+ years' experience with calculated fields, complex reports and various configurations in Workday.
• 4+ years' experience configuring, maintaining Business Processes, and building solutions in Workday.
• 3+ years' experience working with HR technology landscape, including cloud computing and mobile technologies.
• 3+ years' experience working with business to gather requirements, perform fit gap analysis, design solutions, create functional designs, configuring Workday application, performing user acceptance testing, and maintaining the health of the product. Ability to create necessary documentation in each phase.
• 2+ years' experience collaborating with SaaS vendors to provide timely resolution for defects.

​Preferred Qualifications

• Experience supporting HR and Payroll systems for large organizations with non-exempt employees.
• Experience working on other Workday areas including Absence Management.
• Strong organizational, analytical, time management, and problem-solving skills.
• The ability to develop and sustain relationships with business partners and stakeholders, including working with business partners to optimize their business processes.
• A strong customer service orientation.
• The ability to work effectively in a team environment while managing multiple tasks.
• Excellent written and verbal communication skills.
• A strong work ethic, a self-starter, and be able to be highly productive in a dynamic, collaborative environment.
• Experience with Project Management, Change Management and Communications.

Education

• Bachelor’s Degree Required

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.