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Cystems Logic Inc

ServiceNow ITSM HAM SAM SPM Technical Consultant - Remote

Posted Yesterday
In-Office or Remote
Hiring Remotely in Dallas, TX
Senior level
In-Office or Remote
Hiring Remotely in Dallas, TX
Senior level
Lead the architecture and delivery of ServiceNow solutions across ITSM, HAM, SAM, and SPM, ensuring scalability and compliance with ITIL practices.
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Job Description

Hi,

 

Job Title: Senior ServiceNow ITSM HAM SAM SPM Technical Consultant

Location: Remote (25% travel) client pay travel expenses

Duration: 9-12 months Contract 

 

 Please send your employer contact details for rate Confirmation. 

 

If you are interested and your experience match with job description.

 

Please send your below submission details with your DL , visa and i94 copy for Submission.

 

Expected rate all inc on 1099 /C2C( Net 60 and 6% VMS) :

Visa status:

Current Location:

Availability:

Bachelor degree and years of passing :

Master degree and years of passing :

Passport Number:

Interview Availability:

 

HAM and SAM Implementation experience is must.

Job Summary:

Senior ServiceNow technical consultant responsible for leading architecture and delivery of enterprise ServiceNow solutions across ITSM HAM SAM and SPM. The role focuses on end-to-end solution design platform governance integrations optimization and client advisory while ensuring scalable secure and high-performing ServiceNow implementations aligned with ITIL practices.

 

Key Responsibilities

 

Solution Architecture: Lead the design and implementation of end-to-end ServiceNow solutions including ITSM HAM SAM SPM and other ServiceNow applications.

Strategic Planning: Collaborate with business stakeholders project managers and technical teams to define the architectural vision and roadmap for ServiceNow implementations.

Customization & Configuration: Oversee the customization and configuration of ServiceNow modules ensuring best practices and scalability.

Integration Design: Architect integrations between ServiceNow and third-party systems such as LDAP Active Directory SAP and custom APIs ensuring seamless data flow and system interoperability.

Leadership & Mentorship: Provide technical leadership and guidance to development teams ensuring the adoption of best practices and consistent high-quality coding standards.

Platform Optimization: Identify opportunities to optimize ServiceNow environments for performance usability and cost-efficiency including reviewing data models integrations and workflows.

Governance & Security: Establish governance processes to ensure the integrity security and compliance of ServiceNow environments including the proper management of data access control and system configurations.

Client Engagement: Act as a subject matter expert providing advice and recommendations to clients on ServiceNow architecture process automation and platform capabilities.

Documentation: Produce comprehensive solution documentation including architecture diagrams workflows and implementation guides.

Upgrades & Enhancements: Lead efforts for system upgrades patching and platform enhancements ensuring minimal impact on operations and aligning with new ServiceNow releases and features.

Required Experience

 

ITSM: Experience in implementing ITIL processes Incident Problem Change Management etc in ServiceNow

HAM and SAM Implementation experience is must.

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Top Skills

Active Directory
APIs
Ham
Itsm
Ldap
Sam
SAP
Servicenow
Spm

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