Req Number 329084
About Grainger
W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.
Position Details
As a Lead Software Engineer (Software Engineer IV) you will be responsible for the successful development, architecture and support of customer-facing business-critical applications in our Grainger.com website. You should be comfortable discussing tradeoffs, advocate for sensible defaults within the team, champion technical excellence and own the outcomes of the team's work. In addition to coaching engineers, you will partner with key stakeholders including Product Managers and Architecture. You will embrace curiosity to ensure a deep understanding of the business requirements that drive the analysis and physical design of technical solutions.
The CIM Customer Experiences team is responsible for developing, maintaining and extending customer-facing user interfaces in our Grainger.com ecosystem and creating delightful user experiences for our customers.
Compensation
The anticipated base pay compensation range for this position is $134,100.00 - $223,500.00. This role is eligible for an incentive target of up to 15 % or $ , based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.
Rewards and Benefits
With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
- Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
For additional information and details regarding Grainger's benefits, please click on the link below:
https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire
Grainger Benefits
The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.
The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.
Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.
You Will
- Design, build, and support scalable, customer‑facing web applications using modern front‑end and back‑end technologies (React, Next.js, Java), with a focus on performance, reliability, and maintainability.
- Partner cross‑functionally with Product, Design, Architecture and Engineering leaders to translate business and user needs into thoughtful technical solutions and sound architectural decisions.
- Provide technical leadership by championing sensible defaults, code quality, and engineering best practices, while coaching and mentoring engineers through pairing, code reviews, and knowledge sharing.
- Continuously improve delivery and operations by enhancing CI/CD pipelines, leveraging observability tools, and supporting on‑call responsibilities to ensure healthy production systems.
- Evaluate and apply emerging technologies and modern engineering practices to improve developer experience, system resilience, and customer outcomes.
- Own outcomes at the team level, balancing trade‑offs, navigating ambiguity, and contributing to a culture of learning, inclusion, and continuous improvement.
You Have
- 5+ years of professional software engineering experience building, testing, deploying, and supporting modern, scalable applications in complex environments; a bachelor's degree in computer science or equivalent practical experience.
- Strong hands‑on experience with modern front‑end technologies, including React, Next.js, and TypeScript, along with working knowledge of back‑end development using Java and Spring‑based frameworks.
- Experience designing and operating cloud‑native, distributed systems, including containerized applications, service integr ations (RESTful APIs), and CI/CD pipelines.
- Demonstrated ability to troubleshoot and improve production systems, leveraging monitoring and observability tools (e.g., Datadog) to diagnose issues, improve reliability, and prevent recurrence.
- Proven collaboration and communication skills, with experience partnering across product, design, architecture, and engineering teams to solve complex problems and deliver customer‑focused solutions.
- Experience mentoring and influencing other engineers, promoting best practices, shared ownership, and continuous improvement through pairing, code reviews, and knowledge sharing.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.
Top Skills
Grainger Chicago, Illinois, USA Office



In the heart of Chicago's River North neighborhood, Grainger's offices at theMART are walking distance from many transit stations and moments from the expressway. This prime location and open floor offices help team members collaborate and build the best solutions as they bring new ideas to life.
Product Team




At Grainger, team members are always experimenting and discovering new ways to use technology to connect maintenance, repair and operations (MRO) customers to the products they need to keep their business up and running and their people safe. “Working on the Grainger Product team means I get to solve mission critical issues that move the entire business forward,” says Dahlia Block, Software Engineer, Product and Platform Engineering. Ryan Chamberlin, Manager of Product Engineering agrees, “Grainger is committed to continuous improvement and innovation, which creates exciting opportunities for employees to learn and grow.”
AI & Machine Learning Team



We are designing, delivering, and operating the digital experiences, tools, and information assets that solve customers’ problems. Our scale presents complex and interesting engineering challenges that are solved by technologists at the top of their game. Alan Cooney, Senior Manager of Applied Machine Learning shares, “Over the past few years, we have integrated ML into many aspects of our customer interactions- all with a focus of making the experience better for our customer’s." David Brenner, Director of Product Management shared similar sentiments, stating, “Grainger’s purpose: We Keep The World Working® is apparent in the way we design, deliver, and operate digital experiences, tools, and information that solve customers’ needs."
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