Software Implementation Specialist

The company where you can make an impact and bring value.

Job Summary:

Job Description:

Greenstone, a Cultura Company, makes innovative, integrated solutions and services for Ag business. This includes business management, commodity management, agronomy, trading, patronage solutions and much more. We are the growth-focused leader in the ag business market.

If this sounds good to you, please take a moment to review our website www.greenstonesystems.com

Job Overview

Greenstone Systems is looking for an experienced, self-driven Implementation Specialist to join our team!  As an Implementation Specialist, you will be responsible for configuring new and existing implementations, training customers in the effective use of the software, and consulting with clients on system changes.  The ideal candidate will have experience in ERP implementations, a passion for the Agricultural industry, and a good understand of accounting principles.

Key Responsibilities:

• Meet with customers to perform an initial assessment, discuss goals, and strategize methods for system implementation
• Ensure effective hand-off from Sales, clearly understanding the customer’s value proposition
• Execute implementation tasks efficiently and effectively
• Ensure effective hand-off to Support, to ensure customer’s configuration and key businesses processes are documented
• Leverage AI tools to accelerate implementation timelines — including using AI to draft business process documentation, suggest data migration mappings, or create first-draft training materials for customer review.
• Document system data flow and mapping
• Perform customer data conversions including documentation and testing
• Seek understanding of complex issues and take the necessary steps to solve the problem in a timely manner
• Communicating new opportunities to Sales
• Help customers understand and adopt AI-powered features within Greenstone's platform, translating technical capabilities into practical business value for ag operations.
• Identify and communicate any project risks in a timely manner to the project manager

Key Skills and Competencies

• Strong knowledge of the software and applications
• Technical knowledge and experience
• Excellent leadership and confidence giving others direction
• Customer focus
• Attention to detail with strong research capabilities
• Active listening
• Problem-solving
• Strategic and analytical thinking
• Excellent leadership and confidence giving others direction
• Excellent Communication Skills – written and oral
• AI Literacy — Understands core AI concepts (machine learning, predictive modeling, natural language processing) well enough to explain their practical relevance to non-technical agricultural business customers
• Prompt Engineering Basics — Can craft effective prompts to use AI tools for work products like SOPs, data mapping documentation, and customer-facing training guides
• AI-Augmented Problem Solving — Comfortable using AI assistants to research complex customer issues, draft initial configurations, or synthesize large volumes of customer data before human review

Travel:

•  Travel will be expected up to 50% - 75%.

Required Education

• Bachelor’s degree in a Business/Management, Accounting, or another technical discipline.

Required Experience

• Agricultural Background
• Good understanding of accounting principles
• Demonstrated experience using AI-powered tools (e.g., Microsoft Copilot, ChatGPT, Gemini) to accelerate implementation tasks such as drafting documentation, summarizing customer requirements, or generating training materials.
• Basic prompt engineering skills: knowing how to get useful, accurate outputs from AI tools and how to critically review them before sharing with clients

Preferred Experience

• AGRIS Software Knowledge
• 3+ years in an Implementation Role for an ERP Software
• Hands-on use of AI productivity tools (e.g., Microsoft Copilot, ChatGPT) to produce work outputs such as process documentation, data mapping drafts, or training content
• Familiarity with AI features found in modern ERP platforms — such as predictive analytics, automated reconciliation, or AI-assisted reporting — and the ability to explain their value to non-technical customers

*This is a remote opportunity; can work anywhere in the US*

Note:

The information contained herein is not intended to be an exhaustive list of all responsibilities, duties and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. They may vary from position to position.

EOE/M/D/F/V

Worker Type:

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