Design and deliver enterprise-grade AI/GenAI solutions on Salesforce or ServiceNow. Lead RAG pipelines, LLM workflows, NLP automation, and vector retrieval integrations. Architect scalable API/microservice integrations, ensure performance, security, and reliability, and define AI governance and guardrails. Collaborate with product, engineering, and customers through discovery, workshops, and demos to operationalize AI for Field and Customer Service workflows.
Solution Architect – AI / GenAI (Salesforce / ServiceNow)
Location: India / US (Remote/Hybrid)
Company: Neuron7.ai
We are looking for a highly skilled Solution Architect with deep expertise in Salesforce or ServiceNow ecosystems, combined with strong experience in AI/GenAI implementations. This role will focus on designing and delivering enterprise-grade solutions leveraging LLMs, RAG architectures, NLP, and AI integrations for Field Service and Customer Service workflows.
Key Responsibilities- Design end-to-end solution architectures integrating AI/GenAI capabilities into Salesforce / ServiceNow platforms
- Lead implementation of RAG pipelines, LLM-based workflows, and NLP-driven automation
- Architect scalable integrations using APIs, middleware, and event-driven systems
- Define and implement AI guardrails, governance, and responsible AI practices
- Work with MCP protocols, tool orchestration, and agent-based systems
- Collaborate with Product, Engineering, and Customer teams to deliver enterprise solutions
- Drive solution design workshops, customer demos, and technical discovery sessions
- Ensure performance, scalability, security, and reliability of deployed solutions
- 8–15+ years of experience in solution architecture / enterprise systems
- Strong hands-on experience with Salesforce (Service Cloud / Field Service) or ServiceNow (ITSM / CSM / FSM)
- Proven experience in AI/GenAI implementations (LLMs, RAG, NLP, semantic search)
- Experience integrating AI solutions with enterprise platforms via APIs and microservices
- Solid understanding of cloud platforms (AWS/Azure/GCP) and distributed systems
- Experience with data pipelines, vector databases, embeddings, and retrieval systems
- Strong communication skills with the ability to work with enterprise stakeholders
At Neuron7.ai, we are guided by integrity, innovation, customer obsession, and continuous learning. We believe AI should create meaningful business outcomes and empower organizations to make smarter decisions at scale.
Diversity & InclusionNeuron7.ai is committed to fostering a diverse, equitable, and inclusive workplace. We provide equal employment opportunities to all qualified applicants and employees regardless of race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected characteristic.
Similar Jobs
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Build and own technically complex, end-to-end full-stack features and platform capabilities for AI-driven IoT products. Define technical strategy, ship backend/frontend/mobile work, scale data ingestion and APIs, partner with product/design/customer teams, mentor engineers, and drive cross-team projects from ambiguous problems to measurable outcomes.
Top Skills:
CursorGoIotJavaScriptLlmsPythonReactTelematicsTypescript
Big Data • Fintech • Mobile • Payments • Financial Services
Lead technical strategy and execution for the shared mobile app infrastructure, build and maintain React Native and native modules, improve observability, CI/CD, releases and developer tooling, define standards and runbooks, mentor engineers, coordinate cross-functional trade-offs, and ensure production availability and quality across mobile products.
Top Skills:
AppiumClaude CodeCrashlyticsExpoJavaScriptLaunchdarklyMaestroReact NativeRedux ToolkitSentryStatsigTypescript
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Lead full outbound sales cycle for mid-market merchants: prospect, build pipeline, demo, negotiate, and close multi-product SaaS/fintech deals. Collaborate cross-functionally, manage forecasts in Salesforce, and consistently exceed revenue targets.
Top Skills:
CRMSales Automation ToolsSalesforceVideo Conferencing
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
