Solutions Architect

Say hello to opportunities.

 It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. 

This is where you and your skills come in. We’re currently looking for:

a Solutions Architect who will play a crucial role in designing, developing, and implementing technology solutions that meet the business objectives of our clients. You will collaborate with cross-functional teams, including sales, engineering, and project management, to understand client requirements, assess technical feasibility, and develop scalable and robust architecture solutions. Your expertise in cloud technologies, software development practices, and system integration will be instrumental in delivering high-quality solutions.

To succeed in this role you must have experience in:

• Lead  the planning, definition, and high-level design of software and system integration.

• Mentor and coach developers with industry best practices.

• Collaborate with management and developers to reduce technical debt.

• Research, identify, and explore software solution alternatives.

• Lead systems design and API integrations with existing applications, systems, and platforms.

• Perform cost and performance of a solution and evaluate tradeoffs.

• Establish Best Practices for software development and provide code and best practices reviews.

• Identify opportunities for process improvement and contribute to the development of best practices and standards.

• Assess technical risks and define mitigation strategies.

• Define and decide, plan, and document the right technical strategy and approach that will best support long-term team plans and goals.

• Work with third-party vendors.

• Partner with Product Manager to design and create user stories and future vision.

• Tactical Hands-on coding is sometimes required.

• Work with management to drive and plan projects that meet deliverable dates.

• Provide guidance and support to project managers, engineers, and developers throughout each project's lifecycle.

Desired Skills:

• Experience designing innovative solutions while balancing limitations.

• Experience in a SaaS environment and with microservices architecture.

• Deep understanding of API Design and cloud infrastructure.

• Understanding of software development and deployment life cycles.

• Strong analytical, problem-solving, and conceptual abilities.

• Excellent verbal and written communication skills.

• Experience with information processing fundamentals and best practices.

• Ability to prioritize tasks, especially when under pressure.

• Above-average leadership and collaboration abilities.

• Ability to work in a very diverse multicultural environment.

• Able to develop and document technical initiatives into practical strategies.

Desired Qualifications:

• Bachelors in Computer Engineering, Computer Science, or a related field with 5+ years of formal related experience.

• Experience with Node.JS, React, AWS, GitHub, APIs, Jenkins, Helm, Docker, ExpressJS, Jenkins, and Middleware/proxy development, Mobile Development.

• AWS Solutions Architect Certification.

• API Management and Product Development experience.

• 2+ years of Customer-facing/consulting experience preferred

• Telephony experience preferred.

RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is  your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

This role has an application deadline of July 31st. Please apply prior to the deadline to be considered for the role.