Special Investigation Unit Specialist

The SIU Specialist primary responsibility is to assist SIU investigators and claim adjusters with the investigation of claims, in a support capacity, with specialization in complex claims and investigations.

What will be my duties and responsibilities in this job?

• Conducts background check on investigations

• Conducts social media checks

• Provides investigative support to SIU Investigators as needed

• Provides investigative support to Claim Representatives as needed

• Acts as liaison with other carriers for immunity requests

• Prepares documentation with the applicable Immunity and/or Arson statute to request information from other carriers

• Prepares claim files to provide to the National Insurance Crime Bureau or Department of Insurance, and other Law Enforcement agencies

• Assist with various SIU Projects which requires a review of claim files and compilation and data analysis

• Data entry on SIU/Subrogation claim files as needed

• Maintains an ongoing inventory tracking of assignment and assignment statuses

• Supports vendor vetting program and maintains approved vendor database

What are the requirements need for this position?

• 1+ years’ insurance experience and/or adjuster’s license or research field work experience

• 5 + years’ experience with MS Office products

• 5 + years’ Customer Service experience

• Proficient in knowledge of insurance claims handling processes

• Excellent communication skills

• Computer proficiency and good typing skills

• Strong organizational and prioritization skills

• Ability to work both independently and in a team environment

• Ability to multi-task

• Ability to manage sensitive information and confidential information

• Bilingual (English/Spanish) a plus

Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.