The Specialist - Program Management coordinates programs, resolves customer issues, manages logistics, updates inventory, and ensures timely shipments.
As a Specialist - Program Management, you will be responsible for the coordination of assigned programs. You will support and resolve issues for customers, coordinates sourcing, quotations, and contract compliance activities. You will also Specialist provide warehouse logistics tracking to ensure assigned programs exceed customer expectations.
Responsibilities:
- Quotes materials, coordinating engineering, purchasing on the customer side, vendors, and outside sales to ensure all are aligned.
- Provides support for sourcing of material, coordinating sales and operations teams.
- Updates customer owned inventory, tracking to ensure shipment before new inventory is brought in.
- Interfaces with customers, internal logistics team, and freight companies for timely shipment of pallet positions.
- Provides information for quarterly pricing for contract business, validate expiration of SPA’s for program business, coordinating quotation to customers by working with vendors and internal program management team.
- Contacts customers on invoice issues, researching to reconcile errors.
- Manages batches of orders by ensuring customer data is received in internal systems, and accurate drops to warehouse for shipping.
- Post order support to customer by expediting material with vendors to ensure on time delivery of product.
- Coordination with warehouse leaders for assigned program business to ensure shipments are out the door timely.
- Contributes ideas for improving departmental efficiency.
Qualifications:
- High School Degree or Equivalent required; Bachelor’s Degree preferred.
- 2-4 years program management experience or related experience in supporting large programs or projects.
- Strong written and verbal communication skills.
- Strong presentation and interpersonal skills.
- Strong persuasion skills.
- Strong computer skills.
- Strong math and analytical skills.
About UsThis amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.
In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
This posting is for a current, active vacancy intended for immediate hire.
Top Skills
Analytical Skills
Communication Skills
Inventory Management
Logistics
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