Sr Associate, Stars Analytics

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Senior Analyst, Data Analytics reports to the Director, Stars Part D and is responsible for supporting Oak Street Stars efforts for Part D measures.

The ideal candidate is a self-starter, enjoys solving challenging problems, uses data to drive insights, and excels in a fast-paced environment. This will be a high-visibility role requiring significant partnership with external payers, cross-team collaboration within Stars Team and other corporate teams (e.g., Managed Care Operations, Product, Engineering etc.), partnership with clinical and operational field leaders, and regular communication with senior leadership.
Core Responsibilities:

• Forecasting and Performance Analysis: Develop and maintain forecasting models that project Oak Street’s performance in various CMS Stars measures. Regularly analyze performance data to identify areas for improvement and recommend strategies to enhance ratings. Draw insights from performance data and highlight areas of opportunity by market for field leaders and Oak Street’s senior leadership team. 

• Reporting and Documentation: Prepare clear and concise reports, dashboards, and presentations to communicate performance metrics, trends, and recommendations to Oak Street senior leadership (VP, SVP, & C-suite) and other key stakeholders (Oak Street Medical leadership). 

• Payer Data Reconciliation: Develop a reconciliation process to ensure Oak Street receives accurate and complete payer data files. Partner with payer data teams and Managed Care Operations to address gaps in payer data.

• Internal Data Quality: Regularly review escalations from stakeholders regarding data quality. Partner with Product and Engineering on improving data quality.

• Cross-functional Collaboration: Collaborate with cross-functional teams, including Product, Data, Engineering, and Managed Care Operations to integrate analytical insights into Oak Street’s overall quality improvement efforts.

• Other duties as assigned.

What we’re looking for:

• Bachelor's degree preferred

• 3 - 5 years of prior relevant experience; 2+ years of consulting or other applicable experience in healthcare preferred

• Strong interpersonal skills that support effective stakeholder engagement

• Strong written communication skills; highly proficient with Microsoft PowerPoint

• Analytical and data savvy; highly proficient with Microsoft Excel, SQL is a plus

• Ability to develop business cases, ROI analysis, and financial analysis

• Passion for excellence, willing to go the extra mile to achieve objectives and ensure consistently high quality work product

• Quick learner comfortable with a high level of ambiguity

• Ability to succinctly summarize and synthesize large amounts of information

• Strong accountability and discipline against timelines and deliverables

• Collaborative working style, able to work cross functionally

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.