Leads Product business operations planning, performance measurement, reporting, risk management, process improvement, stakeholder communications, executive presentations, and strategic or ad hoc initiatives. Develops operational metrics, identifies risks and efficiency opportunities, coordinates cross-functional improvements, and supports management and Board-level reporting. Requires consulting, business analysis, or project management experience, strong data interpretation, presentation, communication, relationship management, and Microsoft Suite skills.
Responsibilities
- Manage the design, implementation, tracking and reporting for operations and business plans against agreed company goals and objectives.
- Develop metrics that provide data for process measurement, understanding the underlying drivers, creating a regular cadence for reporting, and identifying and leading initiatives to enhance management reporting capabilities.
- Manage the implementation and oversight of effective risk management practices in line with the company’s risk management framework ensuring timely identification and remediation of key operational risks
- Identify areas for process and lean improvements, and gain buy-in from management & stakeholders to implement these changes
- Communicate with internal stakeholders at all levels inc. employees, SLT and ELT and represent Product when required to in key forums.
- Prepare presentations, reports and other materials including management briefings and recommendations on key talking points, achievements, challenges, and next steps as key input to existing internal and external meetings, Board meetings and other relevant forums.
- Take on and execute special and/or ad-hoc projects related to key strategic and operational priorities to help resolve issues and drive improvement as required
Requirements
- 4+ years’ experience in consulting/business analyst/project management role
- Degree in Business Administration or related field
- Proven track record of effectively planning and assisting strategic and operational initiatives
- Advanced presentation and Microsoft Suite capabilities
- Ability to collect and interpret data gathered from various sources
- Excellent communication skills, both verbal and written
- Ability to work independently, strategically, efficiently, and collaboratively across departments
- Strong relationship-management skills to build trust and rapport with internal stakeholders, bring influence across all levels of the business
Desired Experience and Skills
- Understanding of financial modeling and performance measurement
Clearwater Analytics (CWAN) Chicago, Illinois, USA Office
Located in the heart of the Loop in Downtown Chicago. The office is easy to get to with various train and bus stops nearby.
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