Overview
In this position, you will work closely with clients in helping to define geospatial-centric solutions and implementation of those solutions. You will solve complex geospatial problems by evaluating and translating the customer's business goals, objectives, and strategies. The Emerging Technology Markets team supports many industries, including governments (federal, state, regional, and local communities), NGO groups, environmental engineering, natural resources, utilities, and commercial. The team you will work with are collaborative and forward leaning. They are problem solvers, listeners, facilitators, guides, and trusted advisors to thousands of ArcGIS users making a difference. We will benefit from the experience of working together as part of an extensive network of industry and technology experts.
The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.
Responsibilities
- Help clients translate real-world needs into practical, state-of-the-art solutions
- Recommend relevant strategies, architectures, and solutions for customer requirements and work with customers to prepare implementations, change management, and migration activities
- Manage projects and support customers throughout the entire project life-cycle, including requirements, analysis, design, build, and implementation
- Lead the scope, cost, schedule, and contractual deliverables through planning, tracking, quality assurance, change control, and risk management
- Establish, develop, and expand relationships with customers, partners, and distributors
- Work with Esri’s marketing and sales teams to develop new business
- Lead innovative proposals and win work that showcases forward-leaning solutions
- Mitigate challenges through proper escalation to achieve project and program completion
- Collaborate with Esri’s practice managers and marketing and sales teams to support business development for technology and implementation patterns with new and existing customers
- Support the development of others though our network of organizational teams and professional communities
Requirements
- 8+ years of professional experience in a similar position, supporting similar responsibilities
- Professional experience supporting the design, implementation, and administration of enterprise geospatial technology (ArcGIS Online, ArcGIS Pro, ArcGIS Enterprise, and/or ArcGIS Platform)
- Demonstrated ability to translate a customer's business goals, objectives, and strategies into solutions
- Ability to develop project designs, work plans, budgets and schedules
- Exceptional interpersonal, written/verbal communication, multi-tasking, and presentation skills.
- Bachelor's degree in Geographic Information Systems (GIS), geography, remote sensing, image processing, computer science, or a related STEM field
Recommended Qualifications
- Knowledge of geospatial and mapping concepts such as spatial analysis, map projections, and more
- Experience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology
- Master's degree in Geographic Information Systems (GIS), geography, remote sensing, image processing, computer science, or a related STEM field
#LI-AN1
#LI-Onsite
Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Similar Jobs
What you need to know about the Chicago Tech Scene
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
