The role involves developing content strategies, collaborating with teams to create user-friendly content, and analyzing content performance metrics for optimization.
Blink UX is the product design firm crafting your next breakthrough. We partner with ambitious companies like Amazon, Google, and NASA to create transformative products and experiences through strategy, research, and design. With headquarters and labs in Seattle and studios in Boston, San Diego, San Francisco, New York City, and Bengaluru, we partner with clients around the world.
This opportunity is a part of Blink's Embedded practice which supports long-term opportunities with some of Blink’s largest client partners.
Duration: 1 year
Location: 5 days/week, Onsite - Columbus, OH, Chicago, IL, NYC, NJ, DE
What You'll be Doing:
- Develop and implement content strategies for products and features, ensuring align with user experience principles and business objectives.
- Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience.
- Create content taxonomies to refine content organization and structure,incorporating user feedback and insights for continuous improvement.
- Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences.
- Analyze content performance metrics,making data-driven recommendations for optimization and enhancement of user experiences.
Who we're looking for:
- 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms
- Experience in creating content architectures, storytelling, and clear and concise writing
- Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content
- Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement
- Proficient technical literacy in content platforms and understanding their impact on user experience
- Adaptive learner in new financial services products and offerings
- Experience working in financial services or regulated industries is a plus.
Blink is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability.
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