Sr. Lead Product Manager - Data Platform

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Senior Lead Product Manager is responsible for defining and delivering the strategy, roadmap, and platform capabilities for the Zelle Data Platform. The role will gather and structure Zelle data assets in a way that supports analytics, near-real-time use cases, and responsible data activation across the enterprise. This leader will align engineering, data, risk, growth product, and enterprise data stakeholders around reusable data capabilities that create value for internal teams, clients, and the broader Zelle business.

Essential Functions

• Visionary and Strategist: Builds alignment across cross-functional teams to define the Zelle Data Platform vision, roadmap, and value proposition. Articulates how platform capabilities support analytics, data asset growth, near-real-time use cases, and the broader EWS enterprise data strategy.
• Customer Passion and Advocacy: Brings the voice of platform consumers into product planning, including developers, data engineers, growth product teams, enterprise data stakeholders, and clients who need to leverage Zelle data capabilities.
• Creative Problem Solver: Works closely with engineering, fraud risk management, growth product, analytics, and enterprise data partners to develop practical, scalable data platform solutions in a highly collaborative environment.
• Commitment to Risk Management: Oversees the integration of strong risk and security controls. Ensures compliance to laws and regulations.
• Technical Understanding: Able and adept at working directly with technologists to deliver cloud- and services-oriented platform capabilities. Clearly defines requirements, prioritizes reusable data capabilities over one-off solutions, grooms user stories, and partners closely with technology teams.

Area of Specialty: Zelle Data Platform

• Own the product strategy and roadmap for the Zelle Data Platform, including capabilities that support analytics, near-real-time use cases, and responsible data activation.
• Lead the roadmap for Zelle Data Lake and the integration framework with our enterprise data platform, including delivery of the first version of the Zelle Data Lake.
• Identify, prioritize, and develop new Zelle data assets and interfaces that enable ongoing data asset growth and reuse across the business.
• Collaborate with platform consumers, including developers, data engineers, growth product teams, enterprise data partners, fraud risk management, and clients who need to leverage the platform.
• Establish product direction for data ownership, governance, availability, and quality for Zelle within the enterprise data strategy.
• Translate business, client, risk, and technical needs into clear requirements, user stories, prioritization decisions, and release plans.
• Make principled trade-off decisions between reusable platform capabilities and one-off data solutions, with clear ownership for follow-up and outcomes.
• Define and track platform success metrics such as data asset adoption, availability, quality, latency, consumer onboarding, and business value enabled.
• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

• Education and/or experience typically obtained through completion of a bachelors degree.
• 9 or more years of related work experience OR post-secondary degree and at least 4 years of related work experience
• Demonstrated experience in design thinking and agile development process and methodology
• Demonstrated leadership experience and cross functional collaboration experience
• Proven experience in and passion for building and delivering great products
• Demonstrated experience in setting a product strategy, roadmap and in meeting product revenue targets
• Excellent listening and execution skills
• Background and drug screen
• Demonstrated experience owning data products or data platform capabilities, such as data lakes, data consortia, identity graphs, marketing data assets, or internal-facing data infrastructure.
• Experience building product strategy and roadmaps for B2B products in regulated industries.
• 5 or more years of related work experience with cloud- and services-oriented data platforms, analytics, model-building, data engineering, or adjacent technical domains.

Preferred Qualifications

• Master’s degree
• Certifications in design thinking and/or agile.
• Prior experience working in payments, financial services, or similar regulated industry.
• Platform product management, B2B2C product management, or prior data engineering / technical experience.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.

Physical Requirements

Early Warning works together in a highly collaborative office environment.  As such, working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.

The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL in USD per year is: $175,000 - $225,000.
New York, NY/ San Francisco, CA in USD per year is: $180,000 - $240,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.
This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness 

• Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.