Strategic Account Executive - National Accounts

Fortis Fire & Security is seeking a high-performing Strategic Account Executive - National Accounts to join our National Accounts team based at our headquarters in Schaumburg, Illinois.

This role is designed for a motivated sales professional who thrives on creating new opportunities, building executive-level relationships, and delivering revenue growth within complex, multi-site organizations. The Strategic Account Executive will be responsible for identifying, pursuing, and securing new national and regional account opportunities while expanding Fortis' presence across commercial real estate, healthcare, education, logistics, industrial, and other multi-location environments.

The ideal candidate possesses a strong hunter mentality, a track record of developing new business, and the ability to navigate multiple stakeholders within large organizations. Success in this role requires strategic prospecting, relationship-building, consultative selling, and the ability to uncover opportunities across Fortis' comprehensive portfolio of fire protection, life safety, security, monitoring, inspection, service, and compliance solutions.

In addition to generating new business, the Strategic Account Executive will serve as a trusted advisor to assigned accounts, driving customer retention, identifying expansion opportunities, and partnering with operations teams to ensure successful service delivery and long-term customer satisfaction.

This position requires the ability to quickly establish market presence, engage decision-makers, and generate qualified opportunities early in tenure. The role is an individual contributor position with significant visibility across the organization and offers substantial earning potential through performance-based incentive compensation.

Travel of up to 50% is required. When not traveling, this position is based in-office at Fortis' Schaumburg headquarters.

• Build and execute strategic territory and account plans to drive new business growth within national and multi-site organizations.
• Proactively identify, prospect, and engage key decision-makers, including facilities leaders, property managers, asset managers, portfolio owners, and executive stakeholders.
• Generate qualified opportunities through outbound outreach, referrals, networking, industry associations, and professional relationships.
• Develop and maintain a robust pipeline of new business opportunities sufficient to achieve and exceed sales objectives.
• Conduct discovery meetings, site assessments, and customer evaluations to identify service needs and business challenges.
• Present customized solutions that align Fortis capabilities with customer operational, compliance, and life-safety requirements.
• Develop and deliver proposals, pricing strategies, and contract recommendations that drive profitable growth.
• Negotiate service agreements, renewals, and multi-location contracts while maintaining margin objectives.
• Consistently achieve activity, pipeline, revenue, and profitability targets.
• Serve as a trusted advisor and primary business contact for assigned national and strategic accounts.
• Develop executive-level relationships that strengthen customer engagement and long-term partnership opportunities.
• Identify opportunities to expand services across additional locations, business units, and Fortis operating branches.
• Lead account planning efforts to drive retention, organic growth, and long-term customer value.
• Support cross-sell and upsell initiatives across fire alarm, sprinkler, suppression, monitoring, inspections, repairs, and security services.
• Monitor customer satisfaction and proactively address risks, concerns, or service issues.
• Collaborate with operations leadership, branch teams, service managers, technicians, and dispatch personnel to ensure successful project execution and service delivery.
• Coordinate inspections, deficiency reviews, corrective repairs, and service activities across multiple customer locations.
• Review inspection findings and deficiency reports with customers, providing recommendations and facilitating remediation planning.
• Partner with internal teams to ensure all work is completed accurately, on schedule, and in compliance with applicable regulations and customer expectations.
• Assist in the successful implementation and onboarding of new national account customers.
• Maintain accurate and up-to-date information within CRM platforms, including contacts, opportunities, account activity, contracts, location data, and forecasted revenue.
• Develop sales forecasts and provide regular updates regarding pipeline activity, account performance, risks, and growth opportunities.
• Track key performance metrics and customer engagement trends to support strategic decision-making.
• Prepare and present business reviews for customers and internal leadership.

• Bachelor's degree in Business, Marketing, Sales, or a related field preferred; equivalent experience will be considered.
• Minimum of 5 years of successful B2B sales, business development, strategic account management, or national account experience.
• Demonstrated success selling solutions within fire protection, life safety, security, HVAC, facility services, building systems, construction services, or related industries.
• Proven ability to generate new business opportunities and build a pipeline through proactive prospecting and relationship development.
• Experience managing and growing strategic or national accounts with annual revenues of $2 million or more.
• Successful track record of engaging executive-level decision-makers and navigating complex sales cycles.
• Strong consultative selling, negotiation, presentation, and relationship management skills.
• Experience coordinating multi-site service programs and working with geographically dispersed stakeholders.
• Proficiency with CRM systems such as Salesforce, HubSpot, Q360, or similar platforms.
• Strong business acumen and ability to identify customer challenges and align solutions accordingly.
• Excellent verbal, written, and interpersonal communication skills.
• Highly organized with exceptional time-management and project coordination abilities.
• Ability to work independently while collaborating effectively across operations, sales, and service teams.
• Ability to travel up to 50% throughout the United States.
• Ability to meet company driving eligibility requirements, including holding a valid driver's license and maintaining an acceptable motor vehicle record.

Preferred Qualifications

• Existing relationships within commercial real estate, healthcare, education, industrial, logistics, property management, or facilities management sectors.
• Experience selling to multi-site or enterprise-level organizations.
• Familiarity with ServiceChannel, FM systems, CMMS platforms, or similar facility management software.
• Knowledge of inspection, testing, maintenance, compliance, and deficiency management processes.
• Experience supporting national account programs across multiple branches or service territories.